pgo Posted June 24, 2021 Report Share Posted June 24, 2021 I can't seem to sync with my Box account (company account, not personal). Link to comment Share on other sites More sharing options...
Anshu kumar Posted June 29, 2021 Report Share Posted June 29, 2021 Hi @pgo, Sorry for the trouble you are going through. To investigate this issue further, can you please help me with following queries: On which device ( along with OS and Enpass version) are you using? Is the sync working fine using individual Box account rather than the company account? Have you started facing this issue lately and earliar it was working fine? Have you enabled 2FA for Box cloud account? Also, please confirm if your company has not restricted third-party apps. Thanks for your co-operation! Link to comment Share on other sites More sharing options...
pgo Posted June 29, 2021 Author Report Share Posted June 29, 2021 1. Windows machine running Win10 Enterprise build 21390.co_release.210521-1658 and (I believe) the latest version of Enpass (where can I find version?) 2. haven't tried individual Box account 3. Never tried before. 4. Yes 5. To my knowledge it has not. Link to comment Share on other sites More sharing options...
Gulshan Dogra Posted July 1, 2021 Report Share Posted July 1, 2021 @pgo, Thanks for sharing the details. I have forwarded this to the concerned team for further investigation. I'll let you know as soon as I have any update regarding this. 1 Link to comment Share on other sites More sharing options...
Gulshan Dogra Posted September 22, 2021 Report Share Posted September 22, 2021 @pgo, Thank you for your patience. We did check this for you and it is working as expected on our end. Please check your account permissions with your administrator as Enpass is not able to create Enpass folder on Box with your account. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now