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Posted

Hi @aaronbernak

You might have recently changed Master Password on your Device A which has encrypted your backup files with the updated Master Password hence if you are trying to sync your items on a Device B, it is asking for your new Master Password (although you can login on Device B with your old Master Password).

Please enter the latest Master Password in the prompt and it will resolve the sync issue.

Let me know if it works for you.

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