Orangenal name Posted October 21, 2021 Report Share Posted October 21, 2021 Whenever I open my tablet, enpass always launches, and it might not be so annoying you might think, it adds an extra layer of security to my device, but I can just hit the home button and get out of it. This means that it is just an annoying time waster every time I open my device. I looked through all the settings but couldn't find anything on how to turn this off. Is it a bug or an intended feature that I can stop? Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted October 21, 2021 Report Share Posted October 21, 2021 Hi @Orangenal name Welcome to the Enpass Forums. Apologies for the inconvenience in this case. It is definitely not an intended feature and I will gladly get this checked for you but to do so, I will need some additional information from you. Please share the below details with me - Version of the Enpass App and OS you are using Screenshot of the Pop up which is occurring when you open your tablet Link to comment Share on other sites More sharing options...
Orangenal name Posted October 22, 2021 Author Report Share Posted October 22, 2021 Version 6.7.1.572 It's just asking for the master password like it would if I just normally opened the app Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted October 25, 2021 Report Share Posted October 25, 2021 Hi @Orangenal name Thank you for the details. Please share the Device details as well (Name, model, OS version) on which this issue is occurring and I'll get this investigated for you. Awaiting your response Link to comment Share on other sites More sharing options...
Orangenal name Posted May 5, 2022 Author Report Share Posted May 5, 2022 (edited) Sorry I forgot to respond for multiple months! The issue is happening on both my Lenovo tab 4 8 and my Motorola g(5) which are both currently on android 8 Edited May 5, 2022 by Orangenal name Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted May 6, 2022 Report Share Posted May 6, 2022 Hi @Orangenal name Thank you for the details. We have recently updated our application to ver 6.8.0. Could you please update your Enpass app and let me know if the issue persists? Link to comment Share on other sites More sharing options...
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