Touch ID on new MacBook Pro 16" M1

[Syd]

I'm having problems with enabling this on 6.7.3

Disabling and Enabling this in settings doesn't have any effect.

Anyone else seeing this problem?

[Manish Chokwal]

Hello @Syd,

I certainly understand your concern about the Touch ID on Enpass. I would suggest you to verify if the Touch ID is working normally on the other apps (on your MacBook M1). Otherwise, for a quick troubleshooting, remove your Touch ID from Mac settings and add a new one. Also, enable it from the Enpass settings. let me know if that works. 

[Syd]

6 hours ago, Manish Chokwal said:

Hello @Syd,

... I would suggest you to verify if the Touch ID is working normally on the other apps (on your MacBook M1).. 

Hey Manish - this is not on a MacBook M1. Can you confirm that you've tested Enpass + Touch ID with the new MacBook Pro M1 Pro and M1 Max with your team.

[Manish Chokwal]

Hello @Syd,

I would like to share that the bug has been reproduced and our team is working on fixing this issue. Your patience is highly appreciated here. 

 

#SI-2412

[Syd]

Super. Thanks for the update. Glad I could assist.

[Syd]

On 11/2/2021 at 3:23 PM, Manish Chokwal said:

Hello @Syd,

I would like to share that the bug has been reproduced and our team is working on fixing this issue. Your patience is highly appreciated here. 

 

#SI-2412

Is there an update on a fix?

[Manish Chokwal]

Hi @Syd,

Our team is still working on its fix. Currently, we do not have any ETA but will inform you whenever it will be released.