Every day I need to reserve a swimming lane at the YMCA on appointmentking.com. I'd love to have an auto fill from Enpass.

I've attached screen shots of webform and my latest attempt in Enpass to create a custom item (it doesn't work).

Thoughts? Ideas? Help!!!

thanx

stephen

 

Hi @steppy,

I certainly understand your concern about not being able to use custom Webform. In order to assist you better, please confirm if you have enabled the "Autosave" option from the Enpass browser setting. For more details on saving Webforms, visit user-manual. If it does not help, please help me with the following details:

1. Share the details of the Enpass version, OS version, browser version, and Enpass extension version. 
2. Did you install Enpass from a store or our official website? 

Manish:

Thanks for your reply!

I've attached screen shots that should answer question 1

Install was from App Store. Please let me know if one is preferred and if I should reinstall.

Let me know if I can provide additional information.

stephen

 

Hi @steppy,

Thank you for sharing all the details. Please confirm if you have visited the recently shared user-manual link. Also, I have forwarded it all to the concerned team for further investigation. Meantime, your patience is greatly appreciated here. 

SI-2684

Manish:

Took another look at the user manual. In the saving webforms section it shows options I do NOT have, (screen shot attached).

Is this because Enpass is from the Apple Store? Should I download from Enpass site?

Thanks again. Hope to hear back soon.

Stephen

Hi @steppy,

I don't believe having a different Enpass version like a Website or Store would make any difference.

From the attached screenshot of the Webform, it appears to be a sign-up form rather than a login form. Hence, the created item is a login item.
Please create an identity type item and try autofilling it into the form since we support identity autofill in sign-up forms.

 

Manish:

Using and identity type item does get me closer! 

It is now all correct except the Month, DD and Email fields.

Month always comes up Dec even with my identity form set to Aug

DD comes up 08 and I've set to 12.

All else works as I've set up. I've tried text and number format. Any ideas?

Is there a special way to handle a pull down selection?

Thank you.

stephen

 

Hi @steppy,

I appreciate your response. In order to investigate it better, could you save and share the entire webpage with us. As you are using Safari, I suggest you visit here to learn about saving a webpage in HTML format. 

Thanks for reply.

I saved both web archive and page source from Safari but file type is not allowed for upload. Is there an alternate way to get files to you?

If it helps, the site URL is: 

https://app.appointmentking.com/scheduler_self_service.php?domid=1342&appt=6359704&extcal=1

Thanks again.

stephen

 

Hi @steppy,

Thank you for sharing the URL. You can share the HTML file at support@enpass.io, our mail support queue. Please add your forum link in the description so that we can identify you. 

Maniah:

I've emailed the files. I'm not sure what my "forum link" is;  this page, my profile?

stephen

 

Hi @steppy,

Our team has received your email and will continue to assist you there. 

thank you and look forward to further assistance.

 

Stephen