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Windows 11 - Enpass Manager crashes when synching with GoogleDrive


Streiger
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No, it doesn't. After (every) restart, Enpass asks for Master Password, opens up as usual and tries to sync again (green circle starts spinning). After a few seconds Enpass silently closes itself.

 

I was wondering, if You happen to have a build with extra test logging capabilities, I would give it a try, and could collect/provide some logs about this issue.

Edited by Laceee
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Great news, I will try it, thanks!

One more idea related to this topic. Isn't it possible that the MediaTek MT7921 WiFi 6 Adapter Driver causes the crash? More and more new PCs are installed with this card, because Intel's card is unavailable on the market.

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Unfortunately I couldn't figure the main reason out, but I have managed to get Enpass working properly (at least on my laptop).

Originally windows setup doesn't have Mediatek wlan drivers, so you cannot connect to the internet at setup phase (my laptop doesn't have any ethernet card/port, and USB dongles are not recognized at this phase) and you are only able to create a local account to log in to Windows. I don't know if the problem is in connection with Microsoft local account or Windows drivers/updates, but it's a FACT that I have installed Windows Assessment and Deployment Kit, made a Windows ISO with Mediatek drivers added from Asus site, so I was able to connect to the internet, log in to Windows with my original Microsoft account and get some updates at setup phase. After this setup, everything is fine with Enpass.

Edited by Laceee
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More than 3 months now with this issue...

One new "beta" version released, but the problem still is not solved after update^^

As soon as you try to connect GDrive, after granting of permissions the whole app crashes without further info. Every startup afterwards the app also crashes silently without any logs or errors. Turned off internet again, disconnected GDrive and Enpass works as intended without possibility to sync passwords via cloud.

Maybe we should start about talking about a refund?

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  • 2 weeks later...

Hi @Error404, @Dirk Cleiren and @Der_Chris_k,

I appreciate your responses. It would be a great help if you can share the crash reports. When you reopen the Enpass after the crash, it should show a dialogue box regarding the crash. Please add this forum post link and send us. Also, does this issue occur if Enpass is synced with other cloud services?

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