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Master password is not syncing througout all devices


Roshan
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Hi @Georg H.

Welcome to the Enpass Community.

For quick troubleshooting, I recommend you check this highly useful troubleshooting guide.

If the instructions in the above link do not help, kindly share the below details with me and I’ll get this investigated for you -

  1. The version of the Enpass app and OS you are using on your devices.

  2. Please share a screenshot of any error message you are getting.

  3. Is the master password working on your Enpass desktop app or are you accessing the app through biometrics? Also share the cloud service you are using to synchronize your data.

  4. The number of vaults you have in your Enpass desktop app.

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