Enpass 6.8.3 freezing on SSA.gov website whenever clickon on browser extension

[vinny]

Mac OS 12.6 Monterey, Macbook Pro 14 M1 Pro

Recently updated to 6.8.3 and now whenever clicking on the browser extension, app freezes, beachball appears and have to force close the app.

Tried in Chrome/Brave/Firefox happens on all browsers.

So now it is happening on multiple websites. Seems like that browser extension when you click on it causes freezing.

 

It is becoming unusable.

 

Edited October 3, 2022 by vinny
more precise info

[Manish Chokwal]

Hey @vinny,

Welcome to the Enpass Community Forum.

Thank you for reporting the presence of this issue. I have shared it with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. 

SI-3127

 

[vinny]

It seems clicking on the browser extension or in the inline field (login field) in the browser causes the main app to freeze.

It is occurring on all websites now.

Restarting the app or the computer does not help.

Only noticed this since updating to 6.8.3

Had to remove/disable browser extension and enter field data manually now.  

Under activity monitor, I noticed Enpass is using unusually higher energy readings, with process com.apple.audio.Sandboxhelper

 

 

Edited October 3, 2022 by vinny

[Manish Chokwal]

Hey @vinny,

I appreciate your response. I have shared it with the concerned team. Additionally, please help us with the following details:

1. Did you download the app from the store or our official website?
2. Could you please share the browser Versions?
3. Item count in the vault where this item is stored.
4. Also, share the database size of Enpass on your device.