Defeasible Logic Posted October 4, 2022 Report Posted October 4, 2022 On my Mac, I found 7622 files in the following directory: ~/Library/Containers/in.sinew.Enpass-Desktop/Data/Library/Caches/CloudKit/de1c*e4e2/Assets They consume 41GB of space and they range in dates from today back to April 10, 2022. Is there a way to stop this from happening and clean up all these similar files? I am running version 6.8.3.
Gulshan Dogra Posted October 7, 2022 Report Posted October 7, 2022 Hi @Defeasible Logic, Welcome to the Enpass community. Please share the following details so that I can get this issue investigated by our backend team. OS version of your device. Which Enpass version are you using? Store or Website.
Defeasible Logic Posted October 11, 2022 Author Report Posted October 11, 2022 Thanks! 1. macOS 12.6 2. I have the version of Enpass from the Appstore.
Abhishek Dewan Posted October 12, 2022 Report Posted October 12, 2022 Hi @Defeasible Logic Thank you for sharing the details. Please create a manual backup/set up synchronization for your Enpass data from Enpass File Menu → Backup and then reinstall the app. You can refer to this link to reset the app. Let me know if the issue persists.
Defeasible Logic Posted October 17, 2022 Author Report Posted October 17, 2022 I reinstalled the app. As soon as I connected to my vault in iCloud, dozens of 3MB files showed up in a similarly named directory as before.
Abhishek Dewan Posted October 18, 2022 Report Posted October 18, 2022 Hi @Defeasible Logic Could you please check once the total size these files are taking? These files ensure smooth functioning of the application. However, if they are again taking 41GB space, I'll forward this concern to our testing team for a thorough investigation of this issue.
Defeasible Logic Posted October 18, 2022 Author Report Posted October 18, 2022 They are only taking up 726MB right now. 1
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