I just did the update, and Enpass refuses to start. I am greeted with 

"Enpass Password Manager is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001"

Having all my passwords in Enpass, it is a major annoyance.

I am, of course, signed-in to the Microsoft Store. It used to work fine before the update.

Please help

Edited October 31, 20223 yr by FuN_KeY

Same problem, same error here cannot open enpass Windows 11 Pro 21H2. Please help !

Hi.

Something has gone wrong with Enpass today on my computers.
It think it might be related to the latest Microsoft Store update.

Below is the full error message.

Quote

Enpass Password Manager is currently not available in your account. Make sure you are signed in to the Microsoft Store and try again. Here's the error code, in case you need it: 0x803F8001

Same error code (and problem), windows 10 22h2. Lets hope another update addresses this quickly.

Same here.

I didn't see this thread at first. I posted about it over here.

This is not good news. If its a password manager, you need to be able to rely on it.

Edited November 1, 20223 yr by Dypsis

Not Good - why are we having to rely on Windows store validation.  Surely if the database is stored locally there should be a method to access 'offline'

10 minutes ago, netuser247 said:

Not Good - why are we having to rely on Windows store validation.  Surely if the database is stored locally there should be a method to access 'offline'

I completely agree.
How easily we can be held to ransom.

I have the same issue. The error message started appearing after I upgraded to Windows 10 2H22.

Enpass Password Manager is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001
Enpass Password Manager - Code: 0x803F8001
Enpass Password Manager shows the following message:
"Check your account - Enpass Password Manager is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001 - See in Store"
Open Store - Enpass Password Manager, but the only option is "OPEN".
I uninstalled the Enpass Password Manager and tried to reinstall it by Store, but I got "There has been an error. See details", but "details" is "Something unexpected happened - Reporting this problem will help us understantd it better. You can wait a bit and try again or restart your device. That may help Code: 0x803f8001".
There is no help waiting a lot of "a bit" or restarting my desktop PC!
I am signed in to the Store!
The windows is the latest version:
Edition        Windows 10 Pro
Version        22H2
Installed on    ‎2020/‎05/‎05
OS build        19045.2193
Experience    Windows Feature Experience Pack 120.2212.3920.0

Got the same problem. Seems like it is affecting all the users

yes, here also. Can't do much at work now....

The silence from Enpass support is deafening.

Same here.

If I can't be assured that this doesn't happen again, then I'm done with Enpass.
This is simply not good enough for a password manager.

We shouldn't need to rely on Windows store validation to access our passwords.

I thought that the big feature of Enpass was that you could store your data offline and back it up to where you want. But now we're being held to ransom.

NOT GOOD ENOUGH.

Same problem here on all my machines :-(

same here

Same here.

Just recieved an update from store, but the problem is not solved. Also tried to run WSRESET to flush the Store cache without succes.

This NEEDS TO BE SOLVED RIGHT NOW! All my passwords are in this f*cking manager and unreachable. This is unacceptable to roll out update that makes application unable to open and thus users left without access to their passwords / accounts!

Roll out downgrade!! I didn't  pay for PRO to be left without my passwords!

I've been a member for years, but I'm really very disappointed. I've got exactly the same problem. Now here I am without access to my passwords. 

 

Download and Use the Windows Web version.

Now it worked for me.

Edited November 1, 20223 yr by CyBiXeT
Windows Version

I also have the same problem. I'm Italian and I have Windows 11. Now I'm using the portable version as an emergency. But this problem must be solved otherwise they have to reimburse us. Very serious problem.

Same problem on my Windows 11 Surface Laptop Studio and my dad's Windows 10 PC (different Microsoft account)

Error 0x803F8001 after update on 31-Oct-2022

Absolutely unacceptable!

Same problem here. For me the Windows installed version was working too. So I switched for now.

But if you are using the microsoft store, it should never affect the offline functionality of this program.

for those of who need your passwords, install the windows desktop version.

https://www.enpass.io/downloads/

Windows Website Version

For me it works now. But I am waiting for statement from Enpass Team!!!!

 

 

I think I will look for alternates in the future. Not the first problem with Enpass.

Edited November 1, 20223 yr by dan45

14 minutes ago, xmestessox said:

I also have the same problem. I'm Italian and I have Windows 11. Now I'm using the portable version as an emergency. But this problem must be solved otherwise they have to reimburse us. Very serious problem.

Thanks man! I didn't know that there is a portable version - it took longer than usual to sync password DB from onedrive but in the end it did it - you are a life saver - that can't be said about support/develper who should be the first to point to that temporary solution..

portable version is available form the download site and seems to be working just fine.