Ben Woodard Posted April 10, 2018 Report Share Posted April 10, 2018 Ever since the last update, 5.5.7, Enpass no longer unlocks using FaceID on my iPhone X. FaceID works for everything else and it used to work. TouchID continues to work on my iPad. Any tricks on getting it working again? Link to comment Share on other sites More sharing options...
Anshu kumar Posted April 11, 2018 Report Share Posted April 11, 2018 Hi @Ben Woodard, Sorry for the trouble you are going through. Please try re-enabling the Face ID option from Enpass settings, if you haven't tried yet and let me know how it works out. Cheers! Link to comment Share on other sites More sharing options...
Ivan Peng Posted August 14, 2018 Report Share Posted August 14, 2018 Hi As usual, I use my iPhone X (face ID) and try to open the Enpass app, it no longer works. Then I unstalled the enpass app but still need the password to import backup file. Unfortunately, I also forgot my master password. How do I reset my password? BR, Ivan Peng Link to comment Share on other sites More sharing options...
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