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Ben Woodard

FaceID doesn’t work anymore

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Ever since the last update, 5.5.7, Enpass no longer unlocks using FaceID on my iPhone X. FaceID works for everything else and it used to work. TouchID continues to work on my iPad. 

Any tricks on getting it working again?

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Hi

As usual, I use my iPhone X (face ID) and try to open the Enpass app, it no longer works. Then I unstalled the enpass app but still need the password to import backup file.

Unfortunately, I also forgot my master password. How do I reset my password? 

BR,

Ivan Peng

 

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