bdl Posted April 11, 2018 Report Share Posted April 11, 2018 In the last couple of days enpass occasionally opens to an empty item list, as when the app is first installed and devoid of all my data. After a short panic attack, I've found that restarting enpass restores everything. enpass 5.6.3 (139) on macOS 10.13.4 (17E199) Seems to occur when enpass locks after the idle timeout. Link to comment Share on other sites More sharing options...
Guest Akash Vyas Posted April 12, 2018 Report Share Posted April 12, 2018 Hey @bdl Sorry for the trouble you're through. I totally understand how horrifying this must be. The good news is, we've fixed this issue in a new version and we'll be rolling out the update soon. Cheers! Link to comment Share on other sites More sharing options...
misteurz Posted April 13, 2018 Report Share Posted April 13, 2018 Great!! Link to comment Share on other sites More sharing options...
d1900 Posted April 26, 2018 Report Share Posted April 26, 2018 Hi Enpass Team, Do you have a timeline for this fix? I have really enjoyed using Enpass, but the number of months we've been dealing with crashes and empty database issues mean that I must start to decide whether I should migrate to a different solution. Link to comment Share on other sites More sharing options...
Guest Akash Vyas Posted April 26, 2018 Report Share Posted April 26, 2018 Hey @d1900 This issue has already been fixed and we've already rolled out an update for the website version of Enpass. We'll be rolling out the update on the Mac App Store in a couple of days. Cheers! Link to comment Share on other sites More sharing options...
d1900 Posted April 26, 2018 Report Share Posted April 26, 2018 Thanks! I will switch to the website version from the app store version. Link to comment Share on other sites More sharing options...
misteurz Posted April 26, 2018 Report Share Posted April 26, 2018 I'm thinking to switch to the website version too. Does the website version auto-update? or do we have to check on enpass.io so see if there is a new version? Link to comment Share on other sites More sharing options...
d1900 Posted April 26, 2018 Report Share Posted April 26, 2018 Bug still exists in new version. If you can't reproduce and need me to run a version with debug symbols or something I'm willing to do that. Link to comment Share on other sites More sharing options...
Anshu kumar Posted April 27, 2018 Report Share Posted April 27, 2018 Hi @d1900, Sorry for the inconvenience. We had this issue of opening up to an empty database when the system is brought up from sleep and Enpass is unlocked using Touch ID. Please let me know if you're facing this problem with the same scenario or any other. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
d1900 Posted May 8, 2018 Report Share Posted May 8, 2018 I spoke too soon - the error only happened once since the update. Thank you for making it a pleasure to use Enpass once again. 1 Link to comment Share on other sites More sharing options...
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