Back-up slow slow slow

[demobigen]

Enpass Version 6.8.7.786 (Pro Version)

Android 13

The last back up I did was on the 18th of April to the internal drive (on my phone). Went without a hitch and just like it always did... FAST!

Today, however, when I performed the back-up, the "Back Up Data" just spins and spins and spins... The backup file was created with 0kb when I interupted it. (naturally)

Please advise. Thank you.

 

 

[andymob]

I have exactly the same problem.

In addition, the backup no longer even works with Wifi, and I can no longer find the automatic backup function. In summary, the backup is KO.

Please try to solve it. Thank you.

[Brian185]

Unable to back up to local device either ("couldn't save document"). A problem with backups ("null files") was fixed in the update of 01/02/23. It would appear that the update of 03/05/23 broke it again.

[Abhishek Dewan]

Hi @all

Our development team is aware of this bug and it will be fixed in our upcoming major update. In the meantime, you can create the backup of Enpass data using these simple steps:

1. Open Enpass app.
2. Go to Settings → Vaults → Select the vault which data you want to backup.
3. Click on three dot options → Backup

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

#SI-3351

[Brian185]

That works! Many thanks, looking forward to the next update.

[nicos18]

10 hours ago, Abhishek Dewan said:

Hi @all

Our development team is aware of this bug and it will be fixed in our upcoming major update.

 

I hope that the major update is imminent and it brings features like passkeys.

In the meantime I had to switch to another password manager because the latest versions of Enpass are buggy, but happy to use Enpass as a backup if the new update is good.