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Android Sync

  •
spike
in Android

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I decided to sync Enpass to Dropbox, it worked fine on the PC, Laptop and android tablet, however, when I go through the process on the android phone; after signing in to Dropbox and then ‘Allow', the revolving circle spins around with the message authenticating and wont move on from this point.

Hi @spike

On the device on which you are facing this concern, please try the below steps -

  1. Take a backup of the Enpass Data on your device from Enpass Settings → Vaults → Select the Vault → Backup.

  2. Uninstall the Enpass app from Enpass Settings → Advanced → Erase everything.

  3. Reinstall the app and restore using the backup file.

  4. Sync the Vault with the cloud service of your choice (Dropbox).

If the issue persists, please share the version of the Enpass app, OS and a screenshot of any error occurring.

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