When using MacOS Safari on multiple user accounts on the same Mac, Safari seems to deauthorize. If I use it on one account it will work but if I switch to the other account I will have to go into safari > settings > extensions and uncheck Enpass then recheck it for it to start working on the second account. It may be related to this issue:

 

I also am seeing this problem which makes me wonder if multiple user accounts is related to this issue:

 

Edited March 1, 20241 yr by Andrew K

Hey there, 

Thank you for sharing the details and your efforts in providing information. 

I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. 

Thank you for your patience, and feel free to provide any additional feedback. 

#SI-3701

To better assist you, could you please provide the following details:

1. Enpass version: Please let us know the version of Enpass you are currently using.
2. OS details: Kindly provide the operating system details of the device where you're encountering the issue.
3. Safari version: Please specify the version of Safari browser you are using.

With this information, we'll be able to provide you with more targeted assistance to resolve your issue effectively.

Also check the mentioned settings (below image )if its off or not