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Posted

HI,

I'm using Firefox 126.0.1 (64-bit) wirh enpass plugin 6.9.4.1 on a Mac M1 running Sonoma 1.4.5.

When I  login to my bank account (https://banking.dkb.de/login) and try to login with clicking the Username field, the proper credentials from Enpass are shown from the plugin, but when I click this entry, the Username field stays empty and nothing happens.

When I try a right click in the Username filed and select Enpass from the context-menu, and then the same entry, this works.

I experience this problem on the DKB site only. Any hint, how to solve this on my side?

Best
Achim

  • Like 1
Posted

Thank you for sharing the details and your efforts in providing information.  
I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. 
Thank you for your patience, and feel free to provide any additional feedback. 
If you have any further questions or concerns, don't hesitate to let me know. I'm here to assist you! 
#SI-3851

  • Thanks 1
  • 1 month later...
Posted
On 5/31/2024 at 11:18 AM, 4chim said:

 

HI,

I'm using Firefox 126.0.1 (64-bit) wirh enpass plugin 6.9.4.1 on a Mac M1 running Sonoma 1.4.5.

When I  login to my bank account (https://banking.dkb.de/login) and try to login with clicking the Username field, the proper credentials from Enpass are shown from the plugin, but when I click this entry, the Username field stays empty and nothing happens.

When I try a right click in the Username filed and select Enpass from the context-menu, and then the same entry, this works.

I experience this problem on the DKB site only. Any hint, how to solve this on my side?

Best
Achim

Same here. FF 128.0.0
It works with Chrome though.

Posted
On 6/4/2024 at 11:25 AM, Amandeep Kumar said:

Thank you for sharing the details and your efforts in providing information.  
I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. 
Thank you for your patience, and feel free to provide any additional feedback. 
If you have any further questions or concerns, don't hesitate to let me know. I'm here to assist you! 
#SI-3851

I have the same issue. FF 128.0.0, Somona 14.5, Apple M1 Pro 16 GB 2021.
It works with Chrome 124.0 and Enpass 6.9.3 though.

I guess it's related to how DKB supports FF. I worte a ticket to DKB but didn't get a reply. Maybe you can find out what they do differently in FF than in Chrome.

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