paulsiu Posted July 26 Report Share Posted July 26 I have notice that recently that autofill to chase bank has stopped working. Any idea what might be at fault and how to work around it? https://secure.chase.com/web/auth/dashboard#/dashboard/overviewAccounts/overview/index I am using firefox, but I don't think this is a browser issue but more of a site field issue. 1 Link to comment Share on other sites More sharing options...
BdE Posted July 29 Report Share Posted July 29 I too am having the same issue on Brave, Firefox, Chrome, and Edge browsers. It started last Thursday (or so). Any help would be appreciated. 1 Link to comment Share on other sites More sharing options...
joekro Posted July 29 Report Share Posted July 29 Same issue Link to comment Share on other sites More sharing options...
UltimateZeus Posted July 29 Report Share Posted July 29 Same, firefox Link to comment Share on other sites More sharing options...
Amandeep Kumar Posted July 30 Report Share Posted July 30 I've reported this issue to the Enpass technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-3915 Link to comment Share on other sites More sharing options...
BdE Posted August 1 Report Share Posted August 1 Hi, any update on this? Link to comment Share on other sites More sharing options...
BdE Posted August 7 Report Share Posted August 7 In case anyone is interested, I've found the solution: https://bitwarden.com/products/personal/. Link to comment Share on other sites More sharing options...
paulsiu Posted August 8 Author Report Share Posted August 8 I have made some attempt to rename the user name and password fields thinking that Chase is using non-standard fields, but that didn't seemed to fix the issue. Link to comment Share on other sites More sharing options...
BdE Posted August 8 Report Share Posted August 8 It's an Enpass issue. I switched to the free Bitwarden app and it works fine. Link to comment Share on other sites More sharing options...
alleycat Posted August 8 Report Share Posted August 8 It's not just Chase. I'm having the same auto logon issue with my local credit union just recently also. Link to comment Share on other sites More sharing options...
Amandeep Kumar Posted August 9 Report Share Posted August 9 @alleycat Please share URL of credit union website. 1 Link to comment Share on other sites More sharing options...
alleycat Posted August 13 Report Share Posted August 13 On 8/9/2024 at 5:11 AM, Amandeep Kumar said: @alleycat Please share URL of credit union website. https://secure.rallycu.com/rallycu/uux.aspx#/login Link to comment Share on other sites More sharing options...
paulsiu Posted August 14 Author Report Share Posted August 14 Following up, is there any news? As for config Platform: Linux and MacOS Enpass desktop version: 6.10.1 (1661) Enpass Extension version: 6.9.4.1 1 Link to comment Share on other sites More sharing options...
paulsiu Posted August 20 Author Report Share Posted August 20 The question was posted back close to a month ago. Will Enpass be able to give a solution to the issue any time soon? 1 Link to comment Share on other sites More sharing options...
alleycat Posted August 21 Report Share Posted August 21 On 8/9/2024 at 5:11 AM, Amandeep Kumar said: @alleycat Please share URL of credit union website. Forgot to add software versions. Enpass Beta 6.11.2 (1751) Enpass Firefox extension 6.9.4.2 Windows 10 Home 22H2 Firefox 129.0.1 (64-bit) Problem URL https://secure.rallycu.com/rallycu/uux.aspx#/login The extension works fine for all other sites that I use... Link to comment Share on other sites More sharing options...
Brant Posted September 2 Report Share Posted September 2 Is there any update that can be shared on when this issue will be fixed? 1 Link to comment Share on other sites More sharing options...
joekro Posted September 3 Report Share Posted September 3 Can you give us an update on this issue? 1 Link to comment Share on other sites More sharing options...
Tarun Singh Rawat Posted September 4 Report Share Posted September 4 Our technical team has acknowledged the issue and is actively working on a solution. Fixing this bug may take some time, and the resolution will be included in the future updates of the application. We appreciate your patience and understanding. 1 Link to comment Share on other sites More sharing options...
LeK Posted September 9 Report Share Posted September 9 Same issue. I was hoping it would be fixed by now. 1 Link to comment Share on other sites More sharing options...
paulsiu Posted September 19 Author Report Share Posted September 19 Notice there was an update today, but unfortunately it did not resolve the issue. Thanks for the update. Link to comment Share on other sites More sharing options...
fermati Posted September 22 Report Share Posted September 22 Same issue here for the last 2 months, and the latest Enpass update did not bring a solution. Link to comment Share on other sites More sharing options...
sharky Posted September 27 Report Share Posted September 27 Same Issue (brave, edge, Chrome) any web site with login If the form contains a username and password, it's fine. If the form is in two steps, the username is validated, but it doesn't continue the autofill. Link to comment Share on other sites More sharing options...
fermati Posted September 27 Report Share Posted September 27 I hope this may help the development team. I used 2FA with Chase, and the problem only happens on the Chase front page where you enter your username and password. The username is saved on the login page so it does not have to be entered each time, but the password has to be manually retrieved within Enpass. After that login you need to request a code from Chase. When the code is delivered as a text message, I enter it on the page and the password has to be re-entered for confirmation, which on that 2FA page is automatically filled in by Enpass. So the problem is only on the main page. It is likely that Chase and possibly alleycat's credit union have changed something that Enpass cannot properly deal with at this time. Link to comment Share on other sites More sharing options...
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