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wugeng668

I have purchased the premium version of enpass. Why in my new phone,the version I download from Google Play is trial version?

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Hi  guys,my last phone is Oneplus 5(Android 8.1),I purchased the premium version from Google play and it works well.

Recently,I use my new phone,MEIZU 15(Flyme 7.0.2.1A based on Android 7.1.1),I also download enpass from Google play but it shows my version is trial.

I tried several times,however,it doesn't work,I don't know what's wrong with it. Can someone help me please? Thanks in advance.

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On 6/7/2018 at 10:00 PM, wugeng668 said:

Hi  guys,my last phone is Oneplus 5(Android 8.1),I purchased the premium version from Google play and it works well.

Recently,I use my new phone,MEIZU 15(Flyme 7.0.2.1A based on Android 7.1.1),I also download enpass from Google play but it shows my version is trial.

I tried several times,however,it doesn't work,I don't know what's wrong with it. Can someone help me please? Thanks in advance.

I had the same problem. i update my phone os yesterday, Android version from 6.x to 7.x

after download from Google play ,anyway i can't get the pro version

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Hi guys,

Sorry for the trouble you're going through.

Please share your purchase receipt at support@enpass.io so that we can help you better.

Thanks for your co-operation.

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