Rickinfl Posted September 9 Report Posted September 9 (edited) I have been trying for months to get my enpass to store/backup on Onedrive. it states enpass will work with Onedrive. Everytime I try to setup it up I get a non stop login loop then enpass says "Please Authorize again using you OneDrive account. What I've tried: Removed android app and reinstalled - no luck Tried starting a DB - no luck Tried using different browser Edge, Chrome and Firefox- no luck Changed my onecloud password -no luck This is making my brain hurt. Edited September 9 by Rickinfl
Rickinfl Posted September 9 Author Report Posted September 9 BTW it does open the browser and says "Authorization Finished!" Please continue with you Enpass App. Then it fails in Enpass and around and around I go.
Amandeep Kumar Posted September 12 Report Posted September 12 To help us investigate this further, could you please share the following details with us? Device model and operating system version Enpass version installed on your system With this information, we can provide more specific guidance to resolve the issue. Thank you for your cooperation, and we look forward to helping you get this sorted out.
Rickinfl Posted September 30 Author Report Posted September 30 Samsung Galaxy S23 Ultra Android 6.1 Enpass Ver 6.11.1.1022
Amandeep Kumar Posted October 10 Report Posted October 10 Thanks for sharing the details. It looks like the issue you're experiencing with OneDrive has been addressed in our latest release. Please update your Enpass application to version 6.11.2, and you should be able to set up OneDrive backup successfully. If you continue to face any problems, feel free to reach out for further assistance!
Rickinfl Posted October 17 Author Report Posted October 17 I'm on 6.11.2.1028 and still does the same exact thing I'm in a reauthenticate loop.
Tarun Singh Rawat Posted October 18 Report Posted October 18 I've reported this issue to the technical team. They are currently investigating it, and I will reach out to you with updates as soon as I receive them. #SI-4079
Tarun Singh Rawat Posted October 23 Report Posted October 23 Please confirm if you are using Enpass on any desktop devices. If so, we recommend connecting your vault to that OneDrive account on your desktop. If the problem persists on your desktop, please enable the Logs feature in the Advanced settings of Enpass. After enabling the logs, try syncing again. Once the sync is complete, check the Show logs and copy them into a text editor. Please share the logs with us for further analysis. Please note that the Logs feature is only available in the Enpass app website version on your desktop.
Rickinfl Posted October 24 Author Report Posted October 24 I don't see Logs. It stops at SSL Printing
AnakinCaesar Posted October 24 Report Posted October 24 (edited) Can confirm no option for logs. WIn 11 Store Version. Quote Please note that the Logs feature is only available in the Enpass app website version on your desktop. I guess this is not a good option as many people use the store version when they are not allowed to install other programs. Maybe implement it? @Tarun Singh Rawat Edited October 24 by AnakinCaesar
Tarun Singh Rawat Posted November 20 Report Posted November 20 A stable version of the Enpass app has been released, which fixes the OneDrive sync issue. Please download and install the latest version, and let us know your feedback. 1
Rickinfl Posted November 20 Author Report Posted November 20 Is there anyway to tell it store in a certain folder in onedrive?
Tarun Singh Rawat Posted November 26 Report Posted November 26 Enpass does not provide an option to select a specific folder in OneDrive for storing its data. By default, the app syncs with OneDrive and stores its data in the Apps folder.
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