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Posted (edited)

I have been trying for months to get my enpass to store/backup on Onedrive. it states enpass will work with Onedrive.

Everytime I try to setup it up I get a non stop login loop then enpass says "Please Authorize again using you OneDrive account.

What I've tried:

Removed android app and reinstalled - no luck
Tried starting a DB - no luck
Tried using different browser Edge, Chrome and Firefox- no luck
Changed my onecloud password -no luck

This is making my brain hurt.

Edited by Rickinfl
Posted

BTW it does open the browser and says "Authorization Finished!" Please continue with you Enpass App.  Then it fails in Enpass and around and around I go.

Posted

To help us investigate this further, could you please share the following details with us?

  • Device model and operating system version
  • Enpass version installed on your system

With this information, we can provide more specific guidance to resolve the issue. Thank you for your cooperation, and we look forward to helping you get this sorted out.

  • 3 weeks later...
  • 2 weeks later...
Posted

Thanks for sharing the details. It looks like the issue you're experiencing with OneDrive has been addressed in our latest release. Please update your Enpass application to version 6.11.2, and you should be able to set up OneDrive backup successfully. If you continue to face any problems, feel free to reach out for further assistance!

Posted

Please confirm if you are using Enpass on any desktop devices. If so, we recommend connecting your vault to that OneDrive account on your desktop.

If the problem persists on your desktop, please enable the Logs feature in the Advanced settings of Enpass. After enabling the logs, try syncing again. Once the sync is complete, check the Show logs and copy them into a text editor. Please share the logs with us for further analysis.

Please note that the Logs feature is only available in the Enpass app website version on your desktop.

image.png.f0dcd39e659f2791e4718ec68a44e133.png

Posted (edited)

Can confirm no option for logs. WIn 11 Store Version.

image.png.7e139d31576580c1d64278be9f4cef5a.png

 

Quote

Please note that the Logs feature is only available in the Enpass app website version on your desktop.

I guess this is not a good option as many people use the store version when they are not allowed to install other programs. Maybe implement it? @Tarun Singh Rawat

Edited by AnakinCaesar
  • 4 weeks later...

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