Jump to content
Enpass Discussion Forum

Issue with biometric login!


Noam Zain

Recommended Posts

It may be too late for me... but I'm here to warn others using the biometric option to unlock. 

The phone started not recognizing my fingerprint,  so I 're-taught' it. When I went to use Enpass, it tells me that I need to enter the master password to open it, since the fingerprint was 'tampered' with.  Makes sense... If you are smart enough to recall your master password! If you're not, you'll be locked out. Having Enpass warm me of this before 'changing' the fingerprint would have been a life saver. As of now,  I'm replying to a lot of 'So you've forgotten your password!?' emails.

 So many passwords are now kept from me.  Don't make the same mistake I have,  unless you enjoy relying to those emails!

(very sad face emoji)

Link to comment
Share on other sites

Actually this is common practice on devices with biometic logins. And should be common sense to remember the master pass.

I truly believe how severe your situation now is, but this is not a problem with Enpass itself, rather the user. Sorry to break this to you. How should Enpass warn you, when you change the fingerprint inside system settings? lol, Enpass doesn't monitor this.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...