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  • 2 weeks later...
Posted

To assist you more effectively, could you please provide the following details?

  1. Enpass Version: Which version of Enpass do you currently have installed?
  2. Device Details: Specifics about your device model.

Additionally, please ensure that the Enpass app is updated to the latest version, as updates often include fixes that could address this type of behavior.

If possible, could you share a short screen recording of the issue occurring? This would help us better understand the problem. You can send the recording to support@enpass.io and mention this forum URL in your ticket.

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