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Posted

When you do the first install on Enpass and open your browser and install the extension, it asks you for a 6 digit 'pin' number to link the two.

On one of my machines, this happens more often than I think it should, seems to be after each fresh reboot, fresh master password, then browser open.

Is this the norm now? or an option that has been turned on, that I can turn off, or a bug?

Thanks for your time.

Regards

Paul.

Posted

What you're describing is the browser extension's authentication process, which is designed to securely connect the Enpass desktop app with your browser.

However, if you're being asked for the 6-digit PIN more frequently than expected such as after every reboot this might be due to the "Ask for browser authentication" setting being enabled.

You can turn this off by following these steps:

On your Enpass desktop app:

  1. Go to Settings

  2. Navigate to Browser

  3. Disable the option "Ask for browser authentication"

Once disabled, Enpass should remember the browser connection even after a system restart, and the PIN prompt should appear less frequently.

Let us know if you continue to face this issue after making the change.

Posted
13 hours ago, Amandeep Kumar said:

What you're describing is the browser extension's authentication process, which is designed to securely connect the Enpass desktop app with your browser.

However, if you're being asked for the 6-digit PIN more frequently than expected such as after every reboot this might be due to the "Ask for browser authentication" setting being enabled.

You can turn this off by following these steps:

On your Enpass desktop app:

  1. Go to Settings

  2. Navigate to Browser

  3. Disable the option "Ask for browser authentication"

Once disabled, Enpass should remember the browser connection even after a system restart, and the PIN prompt should appear less frequently.

Let us know if you continue to face this issue after making the change.

Thank you, yes, that was it, on my laptop it was unchecked, on my desktop it was checked.

 

Appreciate the help and support.

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