Should Windows Hello in EnPass work in a Remote Desktop (RDP) session?

[Rojma]

I have a Windows Hello camera connected to a headless device running Windows 11 24H2. When initially configuring the device, I logged in locally and setup Windows Hello using the Windows Hello camera. I then enabled Windows Hello in EnPass and confirmed that Windows Hello unlocks EnPass (as long as I am connected locally).

However, when I remote into this device using Remote Desktop (RDP), the Windows Hello option doesn't appear in the login screen for EnPass. My only option is to enter in the master password. In the RDP connection settings I have made sure that WebAuthn (Windows Hello or security keys) is enabled.

Does EnPass support this scenario of using Windows Hello via an RDP session? If not, is this a feature that can be added?

Edited August 13 by Rojma

[Tarun Singh Rawat]

Thank you for your input. Our technical team is currently reviewing it, and we’ll get back to you with an update soon.

#SI-4467