Fingerprint "something went wrong"

[My1]

Most of the screenshot is black as the app blocks that but tldr you do the finger scan and after the android popup shows a confirmation it worked the enpass app just says "something went wrong" 

 

My phone is an HMD Fusion with Android 15.

 

I tried to disable and enable biometric multiple times. 

[Amandeep Kumar]

@My1 Thank you for sharing the details.

Regarding the screenshot - please go to Enpass Settings → Advanced → Enable Screenshots and check the box. This will allow you to capture screenshots within the app.

For the biometric issue, we request you to please share more details with us (such as  a short video if possible) by contacting us directly at support@enpass.io. This will help our technical team investigate the behavior further.

(Note:- Please hide sensitive information while recroding your screen)

[My1]

sent, but it didnt seem to not help much as the fingerprint prompt likely protects too.

[Amandeep Kumar]

Yes, we have received your request and have forwarded it to our product team for further investigation. Our team will review this in detail and share a fix or workaround with you soon.