Android App keeps crashing in ChromeOS

[paulsiu]

Recently, whenever I click on the autofill icon, the android app immediately crashes the android app.. This happens 100% of the time. The following are the info.

• Machine: Lenovo IP Flex 5 Chrome 13ITL6 (intel i3)
• ChromeOS version 1140.0.7339.229
• Chrome Enpass extension 6.11.8
• Android Enpass 6.11.15.1190

[Amandeep Kumar]

Thank you for sharing the details.

As we work with our Technical Team to analyze the crash, could you please provide the following additional details to help us assist you more effectively:

1. Crash Reporter Notification:
   When the app crashes, do you receive the Enpass Crash Reporter notification?
   If yes, please mention your email address  or link of this post in the report description so we can identify it as yours when it reaches us.

2. Screen Recording (Optional):
   If possible, please share a short screen recording showing the exact steps leading to the crash at support@enpass.io. This will help us reproduce and resolve the issue faster.

NOTE: Please make sure to hide or blur any sensitive information (like passwords or personal data) while recording your screen.

Once we receive these details, we’ll escalate this to our Technical Team for further investigation.

Thank you for your patience and cooperation, I’ll make sure this gets resolved as soon as possible.

[paulsiu]

 How do I get teh crash report and screen recording? 

[crglasoe]

Same question.

[Amandeep Kumar]

When the app crashes, do you receive a crash report notification? If so, please include your email address or reference this discussion link in the report description to help us identify it.