Sync with synology webdav not possible

[muepep]

i use Enpass 6.11.17 (2135) and want setup webdav sync with my synoloy NAS V 7.3.2-86009. Webdav server is installed V 2.4.7-20134.

URL, Username and Password works with a other webdav-client (cyberduck) - but enpass can´t connect to the webdav-server.

Any suggestions for solving the problem are welcome.

[Amandeep Kumar]

Since the WebDAV credentials (URL, username, and password) are working in Cyberduck, the basic connection to your Synology NAS looks correct — but Enpass may still have specific requirements for WebDAV configuration.

Here are a few suggestions to help troubleshoot and resolve the issue:

1. Check the URL format:
   Make sure you are using the correct WebDAV URL format required by Enpass. For Synology, it generally follows:
   https://<your-nas-ip-or-domain>:5006/<webdav-share-path>
   Ensure the path and protocol (HTTP vs HTTPS) match what Enpass expects.

2. Verify port and SSL settings:
   If your Synology WebDAV is using HTTPS, confirm that the SSL certificate is valid or try temporarily testing without SSL (HTTP) to see if Enpass can connect.

3. Compare with support guides:
   Please refer to the official Enpass support articles for step-by-step instructions on WebDAV sync with Synology:
   • Connecting a vault with Synology using WebDAV:
   https://support.enpass.io/app/sync/kb/connecting_a_vault_with_synology_using_webdav_in_enpass.htm?rhhlterm=synology&rhsearch=synology
   • Setting up sync with WebDAV (general):
   https://support.enpass.io/app/sync/setting_up_sync_with_webdav.htm

4. Check Synology WebDAV settings:
   On your NAS, make sure the WebDAV server package settings allow access to the specific shared folder you are targeting, and confirm there are no permission restrictions.

5. Firewall / network checks:
   Confirm there’s no firewall or network restriction blocking Enpass from accessing the WebDAV port.

If none of the above work, please share the exact WebDAV URL you’re using (you can partially mask sensitive parts) to support@enpass.io, and we’ll help verify it against the expected format.