The PIN window "flashes" before switching to Hello Windows Fingerprint, and it’s driving me crazy

[Walfisch]

Is anyone else experiencing a clunky transition when using Windows Hello in the Enpass Windows app?

Whenever I trigger the unlock with Fingerprint recognition, the PIN input window "flashes" or pops up for a split second before automatically switching to the Fingerprint recognition prompt. Even though it eventually gets to the fingerprint screen, seeing that PIN box jump out every single time makes the whole process feel laggy and induces a bit of "wait-time anxiety."

On iOS, iPadOS, and macOS, the biometric prompt is instantaneous and seamless. There’s no UI jumping or flickering. Even on Windows, other apps seem to trigger the fingerprint scanner directly without this weird visual glitch.

It’s not a major bug, but that split-second delay and the flickering window make me feel impatient every time I try to log in. It really disrupts the flow compared to the smooth experience on Apple devices.

Does anyone know if there’s a way to make the fingerprint prompt appear directly? Or is this something the devs need to optimize?

Thanks！

Edited January 8 by Walfisch

[Amandeep Kumar]

Thank you for reporting this. We’ll forward the details to our development team for further discussion and investigation. We’ll share an update once we have more information.

#SI-4623