FFido Posted August 10, 2018 Report Share Posted August 10, 2018 Hi and sorry for my bad english. I really hope someone can help me... When I want to enable iCloud Sync, I can't get past the Master-Password prompt. I 100% sure that I use the correct Password (the Enpass-Master-Password), but that window to enter the Password will show up for ever. I don't know what to do, I need the iCloud sync. What I use: Enpass Pro 5.5.8 (fresh Installation) iOS 11.4.1 iPhone 6S If there is no solution, is there a way to return the Pro-Version license? Because in this state, the software is useless for me. Thank you very much for your help! Link to comment Share on other sites More sharing options...
Guest Vikram Dabas Posted August 14, 2018 Report Share Posted August 14, 2018 Hi @FFido Sorry for the unpleasant experience. Please try these steps and let us know whether your problem gets resolved or not. Turn off sync from all devices. Open iCloud Drive in any Browser --> Open Enpass Folder --> Select sync_default.walletx file --> Download and save it in your PC. Delete sync_default.walletx file from iCloud Drive. Open Enpass and turn ON the sync one by one in both devices. Link to comment Share on other sites More sharing options...
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