Bullbone Posted August 23, 2018 Report Share Posted August 23, 2018 Hello, i use Enpass since Password 1 changed hir payment method. I use Enpass on 1 Iphone 6s, Ipad air2 and 2 Imacs. I sync with icloud. everything worked well. Since 1 week the Iphone app freezes everytime i unlock with the Masterpassword. I uninstalled the app, reinstalled the app again and tried to get my datas with icloud sync. It freezes again. What can i do? Link to comment Share on other sites More sharing options...
Anshu kumar Posted August 27, 2018 Report Share Posted August 27, 2018 Hi @Bullbone Sorry for the trouble you're going through. Please try these troubleshooting steps and share your findings. Re-install app on the iPhone. Open Enpass on iMac and manually take the backup via File --> Backup and save it. Now open Enpass on iPhone and restore your data via WiFi. Thanks for your co-operation. Link to comment Share on other sites More sharing options...
Bullbone Posted August 29, 2018 Author Report Share Posted August 29, 2018 MADE MY DAY. It worked perfectly. Thx and vote for close Link to comment Share on other sites More sharing options...
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