Ddk Posted December 28, 2018 Report Share Posted December 28, 2018 Whenever I try to set up sync, instead of opening a browser to log in to the service (I’ve tried Dropbox, google drive, and iCloud), a pop up appears saying, “The sync with xxxx was canceled by the user.” I already tried reinstalling, rebooting, etc. Device is the Pocophone F1. Any help is appreciated. Link to comment Share on other sites More sharing options...
xbolte Posted December 28, 2018 Report Share Posted December 28, 2018 I'm having a similar issue on the new version. When I attempt to setup sync with OneDrive, I receive the popup message: "Error - The sync with OneDrive was canceled by the user." In my case, I do get the standard notification that Enpass has opened a browser window. I authenticated via the browser, but it doesn't make a difference in Enpass; sync does not get setup. I'm on a OnePlus 3T running Android 8.0.0. Thank you for your assistance. Link to comment Share on other sites More sharing options...
Ddk Posted December 28, 2018 Author Report Share Posted December 28, 2018 Same, I can then go to Firefox and log in on the e.g. iCloud page, but it doesn’t do anything in Enpass. Link to comment Share on other sites More sharing options...
Vinod Kumar Posted December 29, 2018 Report Share Posted December 29, 2018 Hi all, Sorry for inconvenience. Firefox is not redirecting to Enpass app. To fix it please follow this FAQ. @Ddk, iCloud page loads very slowly and sometimes refused to load on Android devices. It is a known issue for android browsers and can't be fixed from our side. Thanks. Link to comment Share on other sites More sharing options...
mjeshurun Posted January 3, 2019 Report Share Posted January 3, 2019 On 12/29/2018 at 2:50 AM, Vinod Kumar said: Hi all, Sorry for inconvenience. Firefox is not redirecting to Enpass app. To fix it please follow this FAQ. @Ddk, iCloud page loads very slowly and sometimes refused to load on Android devices. It is a known issue for android browsers and can't be fixed from our side. Thank Hi @Vinod, Are you sure the problem is with iCloud? I managed to sync my iCloud Enpass 6 vault on my Nexus 5X (running Android 8.1), but I wasn't able to sync the same vault on Meizu Pro 6 (running FlymeOS 6.3.0.0G). Looks to me, Enpass has problems with specific devices and OS's. Link to comment Share on other sites More sharing options...
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