December 29, 20187 yr Whenever I start\re-start Enpass 6.0 it forgets my purchase of premium features, and I have to re-log into the Microsoft Store and select Restore Premium Features to re-enable them. Matthew
December 29, 20187 yr Hi @mdovey, Sorry for inconvenience. This shouldn't happen. I have forwarded your issue to development team. Thanks.
February 14, 20196 yr Hi Enpassians, I have the same problem, when I am using the PC offline (Windows 10), Premium functions are not loaded. I do not know if it is something "normal" or is a "design" problem because it is a "store" application. Gabe.
February 15, 20196 yr Hey @gabeweb, This issue is already in our top list and fixed will be asap. Your co-operation is highly appreciated.
July 1, 20196 yr Hi @mdovey, We have fixed this issue in the recent Enpass update 6.1.0. Can you please let me know which Enpass version are you using so that we can check. Thanks for your co-operation.
July 2, 20196 yr Hey guys, Thanks for sharing the details. Our dev team is working into this issue and fixed will be available in the next update. I would like to hear your feedback after the update. Thanks!
July 9, 20196 yr Hi, The issue has apparently been solved (Enpass 6.1.1 (424)). I have tried Enpass in offline mode and the Premium features are restored (it takes a few seconds to disappear the warning to buy the Premium features). Thank you very much for solving it.
August 22, 20196 yr Hi, this still does not work for me. I have to be logged into the microsoft store to enable premium features. I'm running enpass 6.1.2 (432). If I try to restore purchase without being logged in to the microsft store I get "Error while restoring purchase. Error code 301".
August 23, 20196 yr Hi @reno We are sorry for the inconvenience caused to you. Please drop us an email at support@enpass.io along with your purchase receipt so that we can help you better. Thanks!
August 27, 20196 yr I have followed enpass supports instruction. I have uninstalled enpass. logged into my Microsoft store acct. Re-installed enpass. As soon as I log out of the microsoft store acct my paid premium features are disabled. If I log into my microsoft store account the paid premium features work again. Anyone else still having this problem.
August 28, 20196 yr According to the response from enpass support (below), you must be signed into the Microsoft Store inorder to enable enpass paid premium featues "To use the premium feature, you must have to log in using the same Email ID from which you purchased the Enpass app on the Microsoft store" Anyone else find this strange. Other apps that I have purchased from the microsoft store do not require me to be logged in to the store to allow full operation.
