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JPollard

Android Incorrect master password error during Onedrive sync

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Any help would be greatly appreciated. When I try and sync the Android Enpass app to Onedrive the error 'Incorrect master password' appears despite it being the same password I use on the windows desktop version. I managed to sync the desktop version to onedrive successfully. 

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Hey @JPollard,

Sorry for the trouble you are going through.

Please follow these troubleshooting steps and let me know if the problem persists.

  • Turn off the sync from all devices.
  • Login into OneDrive in any Browser--> Go to App--> Open Enpass Folder --> Select vault.enpassdbsync file --> Rename it as oldvault.enpassdbsync.
  • Now open Enpass and turn on the sync.

Hope this helps!

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Thanks for your help. I already managed to get it working through a lot of trial and error. There was some conflict between the free and pro version of enpass and also between enpass folders stored in different places from different sync or installation attempts. But a bit of trial and error ie moving the vault and sync files into the right place solved it eventually.

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