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jcalonso

Restore purchase on iOS gets stuck in loading gif

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In a fresh installation, after pressing the restore purchase button the app gets stuck showing the loading gif and nothing happens.

iPhone 6 plus

iOS 12.1.4

Enpass version:  6.0.4 (222)

 

WhatsApp Image 2019-03-14 at 20.42.58.jpeg

Edited by jcalonso

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Hey @jcalonso 

Sorry for the trouble you are going through.

To restore the pro version on your iOS device, please re-install Enpass with the same Apple ID with which you have purchased Enpass earlier.

NOTE: Before uninstalling the app make sure you already have the backup of Enpass data.

Thanks!

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