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Enpass service on android malfunctioning

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Autofillibg no longer works so I tried reactivating the autofilling settings and was met with a notice saying that the service is malfunctioning. What do I do? 

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Hi,

Sorry for the unpleasant experience. This error message generally occurs when the Accessibility service gets disabled for an application. One of the possible reason for this could be the battery optimization, so please check and make sure that the Battery Optimization is disabled for the Enpass app.

Now retry after re-enabling the Accessibility for Enpass. In case, if the problem persists then to investigate it further we require more information:

  • Android device and OS version.
  • Enpass version.
  • Have you encountered the same error message for other apps (Using Accessibility service) as well?

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4 hours ago, Vikram Dabas said:

One of the possible reason for this could be the battery optimization, so please check and make sure that the Battery Optimization is disabled for the Enpass app. 

Awesome, thst fixed it. Don't know why it suddenly stopped working, I can't remember changing these settings before but in any case it works now. Thanks! 

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