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  2. Today
  3. When I use either Mac desktop, synced by Dropbox, I get an alert that says there is a database conflict. I then need to manually merge the files and all syncs correctly - until the next time I add or edit a record. Help? I have tried disconnecting and reconnecting the Dropbox file with no change...
  4. Latest update seems to have fixed this issue! There is no pop-up bubble anymore, but at least filling with notification works as it should. Great guys, thank you!
  5. Guys, this is pretty crushing. Also having the same problem on Chrome, Safari and Firefox (all latest as of writing this), on MacOS 10.14.5. Your app is proving inconvenient at the moment. Tried reinstalling the extension here but the same thing is happening.
  6. Hi, I got an Error 403 in Chrome when using Enpass. I have the newest Extension and I have installed it from a legitimate source (Enpass website) Could anybody help?
  7. Do you mean that Enpass should not be sold through the Windows Store?
  8. Does that have something to do with local taxes?
  9. I purchased the Pro Version back in Dec of 2018 and for some reason when I click restore purchase from my macbook it says I have not purchased the pro version yet. How can I get this resolved?
  10. Like clockwork, my Enpass keeps reverting back to light mode, after I set it to dark mode. Not entirely sure when/why this happens, but at least once a week. It's been this way since day 1. Please fix this!
  11. Indeed. Which means Enpass chose the wrong platform.
  12. I want to buy the Premium version on mobile and on GooglePay in France, the price is not 11,99$ but 14,48$. it's incredible, no? Do you know?
  13. Anshu kumar

    Fresh Start?

    Hey @Jim, Sorry for the trouble you are going through. Can you please let me know what default browser have you set on your device? I would suggest you please set Chrome as your default browser (In case if you are running the other one) and then try to sync. Also, please let me know which Android device, Android version, and Enpass version are you using so that we can investigate further. Thanks for your co-operation.
  14. Hey @Papoon, Sorry for the trouble you are going through. I would like to share that we have improved import functionality in the latest beta version of Enpass 6.1 and soon we are going to release the final one. If you are willing to try before public release you can download it from here. Hope this helps!
  15. There is a major problem with the "classic" theme, that makes it absolutely useless for the people who really want it. The context menus have not been fixed. The hover behavior is completely lost. In the items pane (where it shows a table with all the websites entries), if you select one item, the hover over another one, and then right click it does not work. When the context menu shows up, all the options will happen on the item that is currently selected, instead of on the item where the mouse is hovering. It basically that the context menu is not contextual anymore. A major innovation from the Enpass team: a context-unaware context menu.
  16. Jim

    Fresh Start?

    I purchased Enpass quite some time ago. I have never been successful in getting it to work seamlessly across my machines - and most importantly my Android. So I have kind of limped along, occasionally spending a couple of hours trying to get things to work, then quitting in frustration. Some issues have been getting sync to work with google drive from my Android (Nokia 6.1), getting the desktop version to use the same sync file as the android...in short, I'm pretty disappointed and fed up with fighting Enpass. Plus, I used the beta for a while - don't know if that caused any further complications. The issue I'm facing right now is - after removing Enpass completely from my android, then reinstalling, and authenticating successfully with Dropbox, I'm redirected to Enpass which tells me that it couldn't authenticate. This seems to happen when I try to use Google as well. The specific error for Dropbox is "Unable to restore data due to insufficient access rights" - but I'm clearly logged into Dropbox. I am thinking I should uninstall my desktop version on all pc's and uninstall all versions on the phone. Which desktop version should I use to reinstall x64 or Win 10? I assume I should also use the latest Android version (but not beta)? I'm aware I sound like I'm a complete idiot here, but I'm too frustrated to care. :-) Any assistance would be appreciated.
  17. Yesterday
  18. I am using Chrome with no Enpass extension, Windows 10. I have disabled autofill in Settings and disabled autosubmit login for the entry. When I invoke the site, it generates a very long URL with a lot of parameters, and the site can't digest it - it hangs forever. How do oI get it to just use the URL I entered? Thanks.
  19. Hi Gang, I synchronize my Enpass Vault between my MacBook Air and iPhone via iCloud. Since the most recent upgrade, I've been getting fairly frequent requests to reauthenticate via iCloud. (None of this is covered in any detail in the manual, of course.) Although the frequency of this is annoying (and might even have more to do with Apple security requirements than with EnPass's), it certainly isn't multiple times/day as some others have apparently experienced. However, I suddenly found myself with a problem that prevented me from completing this reauthentication at all, and I thought I'd share the solution in case others run into it. Clicking the reauthenticate link in the Mac OS X Enpass application launches my browser with an Apple URL where I'm asked to enter my Apple ID and password. Naturally, it's a strong password, so I want to use Enpass to look it up for me. The auto-fill doesn't typically work for these Apple web forms (though, thankfully at least you can paste a password into the field from the Clipboard) so I swap over to Enpass, look up the Apple ID record, copy its password, swap back to my browser, and paste the password into the web form. At this point, I just watch a spinning cursor in my browser window forever. :( I asked Enpass tech support for help, and they suggested that I try some other browser, but that wouldn't have helped at all (nor did removing various associated browser cookies). The problem was instead that looking up my Apple ID password in the Enpass application interrupted the reauthentication process (which obviously involves communication between this Mac OS X application and the iCloud server). In other words, "user error". D'OH! The solution I came up with is to copy my Apple ID password first, before I initiate the reauthentication operation. FYI, - Schmed
  20. Hi Anshu, Thanks for your reply. The beta did not fix the problem, unfortunately (see attachment, and yes it's red ... not photoshopped). If I switch back to the screen without rebooting Enpass it still works.
  21. I was going to enable my Windows Enpass to update with Beta versions and read this on your site: The Enpass app itself will notify you about the Beta update as soon as it's available. To receive the notifications, you need to enable the 'Beta Updates' from Enpass Advanced Settings. I cannot find such a setting in either the Windows or Mac installations. I have looked under both Settings and Advanced Settings.
  22. Hi @recrudesce That's very unfortunate, and I am sorry for the inconvenience. I require some more information so that our team can check and investigate the issue. Enpass version. The number of total items in Enpass (across All Vaults). Chrome OS version. Do you use keyfile with your master password to login into Enpass? Have you enabled sync with any vault? If yes, please share the cloud services. Does the problem occasionally occur or every time you unlock the app? Has this issue occurred after changing some configuration in Enpass? Also, please disconnect your Chromebook from any internet connection and then open the Enpass. Now check and let us know does the app still takes time to unlock it.
  23. Hi @dasunsrule32 Enpass Linux version is for x86 64 bit architecture only. There are many Chromebook models which are ARM and x86 32bit. So, for better coverage of devices, we are currently focusing solely on the Chromebooks running the Android OS.
  24. hello, it is impossible to import a file msecure csv... he answers me "empty folder", Which is not true. I'm running Ubuntu for Enpass 6.0.6 and Msecure latest version on Windows. Thank's
  25. I have the same problem, with the latest enpass for mac. Exported from 1password mac -> pif file Imported into Enpass, working great, until I found no info about the sites, so no match to fill information. The windows version of enpass (latest beta) crashed when importing 1480 entries and only imported ˜ 800
  26. Last week
  27. So, running this on a Chromebook (Pixel Slate) is not a particularly great experience. It takes about 60-75 seconds for the application to unlock after I type in my Master password (sometimes it doesn't even unlock, and just goes back to the password entry box), then it takes a further 20-30 seconds to load the password vault. This happens if I use the native Android application to unlock, and the beta Chromebook extension and irrespective of how long it's been since I previously unlocked - as in I can type my password in, wait 70+ seconds, see my vault after 20 seconds, instantly lock the vault, and have to wait again. I also am unable to right click in a password field and choose Enpass, as it just pops up a tab in Chrome with the "Connecting to Enpass" which instantly disappears and nothing happens - so I cannot create passwords. It also does not offer to save any new credentials that I enter on websites. Basically, the ChromeOS implementation of this is dire, and needs some serious work. On my Pixel 3 with the same version it's instant, and the same Chrome extension on Windows and Linux is fine.
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