Everything posted by Garima Singh
- [request] web link
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Status of Apple M1 native version?
Hey @DocSnyd3r We acknowledge your feedback and apologies for this. I have reverted you regarding this issue on your other forum post. Thanks!
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migrate on iPhone Enpass ?
Hey @Chrism Welcome to the forum! Currently, export/import feature is not available on mobile phones, however, the same feature request is already noted. You can import the csv file using any laptop/desktop. To do so, please have a look at the user manual to know the steps involved in importing the data. Hope this helps!
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Enpass freezes when unlocking it with TouchId
Hey @klahcs Thanks for sharing it. We have found the problem and are now planning for the fix of it. Meanwhile, please co-operate with us and stay tuned for the future updates of Enpass. Thanks!
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No correct password autofill on Android 10
Hey @AustinGreyson Thanks for the patience. Please confirm if you have checked the auto-fill functionality is working or not by disabling and enabling auto-fill option of Enpass on the same device? If yes, it would be great if can share the name of the website and app to narrow down the issue if present. Also, what option you are using to auto-fill, is it accessibility or framework or both? Thanks for the co-operation.
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Black Friday 60% off, or not?
Hey @sfatula Welcome to the forum! The discount of 60% on subscription plans is applicable on half-yearly/yearly subscription plans. Apart from this, we are giving 30% discount on lifetime license of Enpass. Let me know if you have any queries.
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Standard Vault on Webdav keeps getting deleted
Hey @fwt Welcome to the forum! For quick troubleshooting disconnects the sync from all the devices and reconnect again. If the problem persists, please share the demo account of your WebDAV to us via mail on support@enpass.io along with this forum link, so that we can investigate where the problem could be. Thanks for your co-operation.
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Enpass freezes when unlocking it with TouchId
Hey @klahcs Sorry for the trouble. Please share the device OS on which you are having this issue so that we can test this. Thanks!
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Enpass leaving behind QtPulseSamples sources in pulse audio
Hey @gdiffey@gmail.com Welcome to the forum! We really appreciate you your exploring the app and sharing this. The same has been noted and shared with the team members. Thanks!
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Don't open application window on login
Hey @Mariusz Thanks for writing in. Please share the Enpass version you using along with the screenshot of Enpass General Settings so that we can investigate it further.
- Safari OSx subdomain autofill issue
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Change Data Location
Hey @scharc Thanks for the patience. We have created a fresh installation of Linux Mint 20.04, encrypted with LVM. Installed enpass and were able to change enpass data location successfully. Let us know if you are using some different way to install or encrypt their installation?
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Running with delay in safari after iOS 14 update
Hey @Foad Kordnezhad Welcome to the forum! Could you please share the below details to diagnose the issue: Device and OS version you are using? The number of item Enpass contains? Vault is synced to any cloud? If yes, which cloud? Thanks!
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Latest version breaks webdav syncing.
Hey @rajputaman04 Welcome to the forum! Please let us know the device on which you are trying to change the folder name? Also, share a screenshot of the the folder which you wish to rename. Thanks!
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Enpass not in background at system start
Hey @BerndD Apologies for the trouble. We are looking into this issue. Your co-operation will be highly appreciated.
- Enpass 6.5.0 more stable but crashes still (FINALLY fixed in 6.6.0.761)
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How to create/use custom icons or logos?
Hey @MarcSupilami Welcome to the forum! Correct pixel size depends on the display screen and the device you using. Thanks!
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Enpass freezes when opening and/or using search field
Hey @jakejohn & @PASHKA Sorry for the delayed response. Thanks for sharing your inputs. We'll look into this issue at our end and keep you posted on further developments.
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Touch ID isn't enabled on this device
Hey @dcylyj Sorry for the trouble. We have taken note of this, and our team is now analyzing into the issue. Meanwhile, please let us know which Enpass version are you using so we can further investigate. Also, a video of the issue if possible would be great. Thanks!
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optimization M1 chip (Apple MacBook)
Hey @mries1 Welcome to the forum and thanks for writing in. Currently, qt doesn't support Apple Silicon (ARM64) and we don't have any plan to do so yet. However, I have noted your request and also would like to share that Enpass works with Rosetta. Thanks.
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iCloud forces me to resign in on desktop about once a week.
Hey @PAPA-MM Welcome to the forum! Did you try to resolve this using the steps given in the above FAQ article? If yes and it doesn't help, let us know the Enpass version and device OS version on which you are having this issue?
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"Not Responding"
Hey @dmedich Welcome to the forum and thanks for sharing these inputs. The details has been shared with the team to look into this issue. Please co-operate with us.
- Macro bug
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Apple watch double click for accessing enpass app
Hey @manolo4711 & @spn Thanks for writing in and sharing your views. To unlock Enpass using Apple-watch is already in our to-do list and will be available with the future version of Enpass. Please co-operate with us for the time-being. Thanks!
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Enpass window flickering when stationary or scrolling
Hey @dustbunnythumper Welcome to the forum and thanks for writing in. We have received your request on our support email with Ticket ID ECS-16737 and our team has reverted you there. To prevent duplication of efforts, please revert on the same. Thanks.