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Enpass crashes

Daniela S.
in iOS

Featured Replies

Enpass App crashes on both deviced (iphone and ipad) directly afte ropening it

    • Like 1
    • 1 month later...

    Same thing happens to me. As soon as I enter the correct master password and hit unlock, the app crashes.

    iPhone 7, iOS 13.3.1

    Hi @akshay, @Daniela S.

    We are sorry for the inconvenience caused to you.

    Please try to open Enpass using master password when your internet is disabled. 

    If the problem persists, please share the following details so that we can investigate where the problem could be.

    • Are you able to access all Enpass data on any other device?
    • Are you using any cloud for sync?
    • Are you getting any error message or code?
    • If possible, Enpass version you using on the same device?

    Thanks.

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