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Moving from Windows to Android

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Hi
I Installed Enpass Pro on a  Windows 10 PC and on Windows Phone, with Windows Mobile 10.
I use OneDrive for sync using my Windos ID. Everything works fine

No i want to add a new mobile phone using Android 6.01, but I only can use 20 Items, no Pro Version.
When I try to upgrade to pro  on Android phone I can choose an account, but only my Google account is offered but not valid.

I cannot remember the date when I bought Enpass, I assume 2 years ago and cannot find any invoice.

Hi @Joachim Etschmayer,

Thanks for writing in. As far as I have understood you had purchased Enpass for your Windows device and want to restore the same license on your Android device. Then, in this case, we are really very sorry as the license for Windows can't be restored on Android. The reason is that all the purchases on Windows Store are managed by Microsoft and will not be accessible on Android Store. If Enpass would have been online and subscription-based software then we could have shared your account details across platforms to enable full version.

The same has been mentioned on our website here https://www.enpass.io/pricing/ and https://www.enpass.io/kb/i-have-purchased-enpass-for-one-platform-do-i-need-to-purchase-separately-for-others/

Cheers!

 


 

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