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Standard Vault on Webdav keeps getting deleted

fwt
in Cloud Sync

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Hi,

i'm using Enpass with Webdav Sync and two vaults. The Webdav-Server runs on a Synology-NAS.

Connected devices are two Macbooks, an iPhone and a Windows-PC.

The problem is, that the standard vault keeps getting deleted over and over again. The setup runs for several days, syncs properly, and then, out of the blue, the standard vault ist not present on the webdav-Server anymore.

I have no clue why this happens or what causes the vault to get deleted. The attachment-files of this vault are not deleted tho.

 

Any help would be great.

Thanks!

Hey @fwt

Welcome to the forum!

For quick troubleshooting disconnects the sync from all the devices and reconnect again. If the problem persists, please share the demo account of your WebDAV to us via mail on support@enpass.io along with this forum link, so that we can investigate where the problem could be.

Thanks for your co-operation.

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