Hello, this problem seems to have existed for some time, but no one has fixed it. Why? Google's official store downloads and installs the extension, no matter how many times it tries. What's the problem? How can I solve it?

Hi @Enpass123,

Sorry for the trouble you are going through.

 Please let us know the following details so that we can help you better.

• On which device (along with OS version) are you using Enpass?
• Which Enpass and Enpass extension version are you using?
• Which browser and it's version are you using?
• Are you facing the same problem with other browsers too?

Thanks!

1 hour ago, Pratyush Sharma said:

你好 @ Enpass123，

对不起，您遇到的麻烦。

 请让我们知道以下详细信息，以便我们可以为您提供更好的帮助。

• 您在哪个设备（以及OS版本）上使用Enpass？
• 您正在使用哪个Enpass和Enpass扩展版本？
• 您使用的是哪个浏览器及其版本？
• 您是否也遇到其他浏览器的相同问题？

谢谢！

window10
The latest version of the Microsoft Store enpass

The latest version of the enpass extension on the Google Play Store

Google Chrome

Did not try other browsers

1 hour ago, Pratyush Sharma said:

你好 @ Enpass123，

对不起，您遇到的麻烦。

 请让我们知道以下详细信息，以便我们可以为您提供更好的帮助。

• 您在哪个设备（以及OS版本）上使用Enpass？
• 您正在使用哪个Enpass和Enpass扩展版本？
• 您使用的是哪个浏览器及其版本？
• 您是否也遇到其他浏览器的相同问题？

谢谢！

https://www.centbrowser点cn/

I hope you can check this browser, which is developed based on the chrom kernel。This is the official website of the browser

Hey @Enpass123

Apologies for the trouble. We've been able to reproduce the issue and will work for a fix. Stay tuned for the updates of Enpass. Thanks!