Hello,

A scan Qrcode for activate 2FA TOTP bug on my Huawei MATE P20 Pro. All permission require by Enpass are activate. This include a Camera access. But after selection a Qrcode icon, Enpass view a white screen with "Scanner le TOTP" and don't view a camera for scan.

version android 9
build: 9.0.0.153
Modele Tel: LYA-L29
Version enpass: 6.0.2  Full access
 

 

 

Edited January 20, 20197 yr by Mysolo

Hey @Mysolo,

I have noted down this issue in the bug tracker and notified the QA team to look into it.

Till then please co-operate with us.

Hello,

I got the same issue right now.

Huawei Mate 20 Pro

Android 9

Model: LYA-L29

Build: 9.0.0.210

Enpass: 6.0.6.200

Is there any update for this bug?

Edited April 26, 20197 yr by Parunzel

Hi All,

Many apologies for the trouble you are going through. It's a known issue that adding TOTP isn't working on some Huawei devices and our team is investigating it. We appreciate your patience while our team works through the issue. Thanks.

Hi All,

The TOTP problem has been resolved in the recently rolled beta update v6.0.8.212. Please install it and let us know if you still face any issue. Thanks.