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Empty Duplicates

Featured Replies

Hi, since the update to 6.0 (Beta and now Release) I have a strange bug where some of my logins are listed twice, but only in the browser extension. The duplicate is also empty, without any usernames or passwords. I have double-checked and there is no duplicate in the Enpass app. I also have not found any pattern as to which sites have this duplication error. Any ideas or solutions?

Edit: Also, if I search in the extension, there is no duplicate. Only when trying to autofill.

Edited by Rogalog
Clarification

Hey @Rogalog,

Sorry for the trouble you are going through.

We have fixed some issues and update will be available soon. I would like to have your feedback after the update.

Till then please co-operate with us.

  • 3 weeks later...

Hey @Ashbert ,

We have tested this issue in our lab and were unable to reproduce it. To investigate further on this issue we want a little input from your side so please let me know:

  • On which device (along with OS version) are you using Enpass?
  • Which Enpass version are you using?
  • Are you using the same database on other devices? If yes, please share the device name and it's OS version? 
  • Which cloud services are you using to syncing the vault having these items?
  • How many vaults do you have in Enpass?
  • Did you move these items from one vault to others?
  • Have you created these items in Enpass 5 or any previous one?
  • Have you moved these items to Trash/Archive folder and lately restore it again?
  • Do these items displayed in the main app when you select 'All items' in the sidebar?

Thanks for your co-operation.

  • 3 months later...

After the latest update:

macOS for High Sierra 10.13.6

Enpass 6.1.0 (390)

After update to the new app the application reset all preferences and  recognized the enpass db @ icloud as separate to the local db and merged both now I have over 500 duplicates!

Can you let us know if there is a method for removing dups.. thank you.

 

 

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