Can anybody help me with this?

I use Enpass for some time now and i want to have the premium versions, android and windows.

I have a Microsoft account and an creditcard.

Downloaded the version windows out of the store, i can not pay there, i need to select an option  "in-app payment in my program on my pc.

 

Butt....where do i find the option or link to click :

Í want the premium version" ??

I looked everywhere, even changed softwarelanguage from english to ducth and back....but i don`t see any link or something like that??!!

 

Can anybody show my the right way please ??

 

Big Thanks!!

Bo

Hi,

Sorry for the unpleasant experience. The Enpass Pro version for Windows 10 can only be purchased from Windows Store via Enpass App > Settings > Premium Features > Buy Now > Follow the instructions for Payment.

In case, if you still face any problem then revert with the following answers:

• Windows and Enpass version you use.
• The Country and language in which you are using the app.
• Any error message or code you are getting while purchasing the app.

 

Ok....i already payed for it as i can see in the store, in my account and at my creditcard overview it seems.

Here is the information you requested ;

Windows 10 Home version 1809

Enpass version 606 (322) Country is the Netherlands, language is english, and sometimes Dutch.

There are no errors.  I do not see something of "Premium version " in the lines "About"  Enpass.

I can provide you my emailadres from my microsoft account and the payment bill, if needed i will send them to you

Hi i sent the email to support, hopefully it is all clear!!    

 

I want to sent you the bill from the microsft store including my emailadres .

Where do i need to sent this to?  To  "   support@enpass.io  "  ?