Skip to content
View in the app

A better way to browse. Learn more.
Enpass Discussion Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.
We’re on Reddit now, Come and join us there!!

No login with fingerprint, master password not accepted

Stoertebeker
in Android

Featured Replies

Hello,

I ran into trouble a few minutes ago and I don't know what's going wrong:

I started "Enpass" on my Android smartphone (SAMSUNG Galaxy S9 with Magisk root solution; Android 9) and wanted to unlock my vault using my fingerprint - as usual. This was obviously working until yesterday.

But when trying to unlock a few minutes ago, after reading my fingerprint, I was asked to input may master password. This was an unusual behaviour because normally I have to do that only afer not accepting my fingerprint. And although I typed in my master password several times Access was alwas rejected.

I have to mention that I neither changed System or app configuration nor my master password. And if there had been an app update last night I think it has been installed because I set up automatic updates...

Can you tell me what's going wrong here?

Regards from Germany

Ansgar

Guest
This topic is now closed to further replies.
Go to topic listing

Account

Navigation

Search

Search

Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.