Report Windows Hello doesn't work on system boot, must restart Enpass in Windows 10 (Store) Posted January 10, 2021 · Edited January 10, 2021 by blade Hey guys, i think i got the same problem, first start and after a restart i have to enter the master pw ... after that windows hello works without any problem i use a amd tpm / with an usb fingerprint reader Quote PS C:\WINDOWS\system32> Get-Tpm TpmPresent : True TpmReady : True TpmEnabled : True TpmActivated : True TpmOwned : True RestartPending : True ManufacturerId : 1095582720 ManufacturerIdTxt : AMD ManufacturerVersion : 3.51.0.5 ManufacturerVersionFull20 : 3.51.0.5 ManagedAuthLevel : Full OwnerAuth : **************************** OwnerClearDisabled : False AutoProvisioning : Enabled LockedOut : False LockoutHealTime : 10 minutes LockoutCount : 0 LockoutMax : 31 SelfTest : {} PS C:\WINDOWS\system32> Get-TpmSupportedFeature -FeatureList "Key Attestation" key attestation PS C:\WINDOWS\system32> Get-TpmEndorsementKeyInfo -Hash "Sha256" IsPresent : True PublicKey : System.Security.Cryptography.AsnEncodedData PublicKeyHash : ************************************************************ ManufacturerCertificates : {} AdditionalCertificates : {[Subject] TPMVersion=id:00030001, TPMModel=AMD, TPMManufacturer=id:414D4400 [Issuer] CN=PRG-SSP, O=Advanced Micro Devices, S=CA, L=Santa Clara, C=US, OU=Engineering [Serial Number] ****************************** [Not Before] 15.10.2020 10:32:20 [Not After] 15.10.2045 10:32:20 [Thumbprint] E1CB7C9B1DBFADEFF0C6EC355EAAFD6728D9EC00 } PS C:\WINDOWS\system32> Get-TpmEndorsementKeyInfo IsPresent : True PublicKey : System.Security.Cryptography.AsnEncodedData PublicKeyHash : ManufacturerCertificates : {} AdditionalCertificates : {[Subject] TPMVersion=id:00030001, TPMModel=AMD, TPMManufacturer=id:414D4400 [Issuer] CN=PRG-SSP, O=Advanced Micro Devices, S=CA, L=Santa Clara, C=US, OU=Engineering [Serial Number] ********************************** [Not Before] 15.10.2020 10:32:20 [Not After] 15.10.2045 10:32:20 [Thumbprint] ********************************** } if there is any i can try or i can help, just pn me i'm open for experiments :-P edit: ah btw, i have ~2 month old dell amd laptop on this i dont have this problem here the log from the laptop: Quote PS C:\Windows\system32> Get-Tpm TpmPresent : True TpmReady : True TpmEnabled : True TpmActivated : True TpmOwned : True RestartPending : True ManufacturerId : 1095582720 ManufacturerIdTxt : AMD ManufacturerVersion : 3.42.0.5 ManufacturerVersionFull20 : 3.42.0.5 ManagedAuthLevel : Full OwnerAuth : OwnerClearDisabled : False AutoProvisioning : Enabled LockedOut : False LockoutHealTime : 2 hours LockoutCount : 0 LockoutMax : 32 SelfTest : {} PS C:\Windows\system32> Get-TpmSupportedFeature -FeatureList "Key Attestation" key attestation PS C:\Windows\system32> Get-TpmEndorsementKeyInfo -Hash "Sha256" IsPresent : True PublicKey : System.Security.Cryptography.AsnEncodedData PublicKeyHash : ************************************************ ManufacturerCertificates : {} AdditionalCertificates : {[Subject] TPMVersion=id:00030001, TPMModel=AMD, TPMManufacturer=id:414D4400 [Issuer] CN=PRG-RN, O=Advanced Micro Devices, S=CA, L=Santa Clara, C=US, OU=Engineering [Serial Number] ********************************** [Not Before] 30.11.2020 13:00:35 [Not After] 30.11.2045 13:00:35 [Thumbprint] ************************************* } PS C:\Windows\system32> Get-TpmEndorsementKeyInfo IsPresent : True PublicKey : System.Security.Cryptography.AsnEncodedData PublicKeyHash : ManufacturerCertificates : {} AdditionalCertificates : {[Subject] TPMVersion=id:00030001, TPMModel=AMD, TPMManufacturer=id:414D4400 [Issuer] CN=PRG-RN, O=Advanced Micro Devices, S=CA, L=Santa Clara, C=US, OU=Engineering [Serial Number] ********************************* [Not Before] 30.11.2020 13:00:35 [Not After] 30.11.2045 13:00:35 [Thumbprint] ********************************* }
Windows Hello doesn't work on system boot, must restart Enpass
in Windows 10 (Store)
Posted · Edited by blade
Hey guys,
i think i got the same problem, first start and after a restart i have to enter the master pw ... after that windows hello works without any problem
i use a amd tpm / with an usb fingerprint reader
if there is any i can try or i can help, just pn me i'm open for experiments :-P
edit: ah btw, i have ~2 month old dell amd laptop on this i dont have this problem
here the log from the laptop: