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Showing content with the highest reputation since 11/06/2021 in all areas

  1. Peter, try this if you’ve given up on accessing the original vault: Unlink your old vault from iCloud or where ever you sync it and move the vault from iCloud (or whatever) Create a new vault, restore the backup to that new vault, set up iCloud synching (or something similar), then delete Enpass from your phone. Reinstall it, register it with your email account and then restore the new vault from where ever you sync it. Unfortunately, on iOS at least, you cannot sync a new vault without knowing the password to the existing one. That’s why you need to remove and reinstall the app so you can get in.
    4 points
  2. If anyone is wacko here it's you, not to mention being outrageously rude to the devs.
    4 points
  3. Nevermind! I fixed it myself! I had the Windows store version installed! Installing the website version of the app fixed this whole issue! Jeez I have been living a lie all the time!
    4 points
  4. Hey thanks, Discordant. Apparently you were posting the same time I was. Your solution is spot on. Thank you for your help.
    4 points
  5. On your Mac, choose Apple menu > System Preferences, click Security & Privacy , then click Privacy. Select Files and Folders. Select the checkbox below an app to allow it to access files and folders in that location or you can add Enpass manually if needed. You may need to click the lock icon and authenticate before you can add or change any items listed there.
    4 points
  6. That seems to have worked. Thank you, Discordant.
    3 points
  7. FaceID is about security, as is Enpass. Just like if you reboot your iPhone, FaceID won't work until after you log in for the first time, if FaceID has been disabled, you have no choice but to manually enter your password on that device. If you don't have Enpass set up on another device you can still access then the only thing you can do is hope you can figure out/find the password. If you've recently exported your passwords from Enpass, you can create a new vault that you DO know the password to and import the wallet file into the new vault. There's no secret back door into your data if you forget your password, the data in that vault is basically irretrievable. Another possible way to repopulate a new vault if you have a relatively modern Mac and if you use iCloud Keychain/Safari. It is possible to export your saved logins from Safari in modern versions of macOS and Safari. Open Safari, Select Preferences... from the Safari menu, then select the Passwords tab in the window. Authenticate and then at the bottom of the sidebar that shows the list of your logins look for the three dots in a circle button. Click it for a drop-down and select Export Passwords... and then you can choose where to save an unencrypted version of all of your logins and passwords in a .csv file that Enpass can import. Don't hang onto the .csv file after the import is successful, as it contains all of your logins for all of your accounts unencrypted. Note that most other password managers also allow for exporting data in a way that Enpass can read. Good luck!
    3 points
  8. This is true for all password managers that allow you to fill items in-line that I've tested, it's not a specific issue with Enpass. For example, since it is popular I will say that 1Password also exhibits this behavior. If you want to use inline filling, pick only one in-line filling option (your password manager of choice) and turn off the other. If you want to use both iCloud Keychain and Enpass you can use them together, but then you should disable the inline filling functionality of Enpass and leave Apple's in-line filling active. This will allow you to use Enpass like you always have before 6.7.4 and still be able to use iCloud Keychain.
    3 points
  9. Turn off in-line filling for Enpass in your browser completely. You'll still be able to use Enpass like you used to, but Enpass won't add anything to the form fields like above.
    3 points
  10. You need to turn on synchronization of your chosen vault(s) and use the same service and location on both iOS and your desktop. (iCloud, Dropbox, NextCloud, etc.) or use WiFi synching and make sure both are on the same physical network and WiFi synching is enabled and active.
    3 points
  11. It isn't turned on by default. You need to go into the browser plugin settings to turn that feature on if you want it. If you use Safari's password filling feature and Enpass you should only have one of those two turned on for inline filling, or they will get in each others way visually (just as it does for 1Password). Make sure the Enpass extension is enabled in Safari, then select the hamburger menu item on the bottom left: Select Settings from the popup menu that appears. Then click Browser Settings. Then click the Safari Browser button at the top of the window: This will open a new settings window as a tab in Safari. In that window, turn on the switch next to the Show Inline Autofill Popup Menu item: From then on you'll see an Enpass logo on login/password fields similar to the way you see a key if you have Safari's password filling feature turned on.
    3 points
  12. Not sure what change was introduced in the latest version, according to the change log, the browser inline autofill was added. However, the Windows Hello feature is finally working as it should have been on version 6.7.4 (934) on Windows 10. You will need to disable and re-enable Windows Hello authentication in the Enpass app to achieve this. Hope this will not be reversed in the future updates.
    3 points
  13. Hi Enpass Users To make sure you are updated with our developments, we would like to inform you that our Windows signing certificate is expiring on 28 Nov 2021. From version 6.7.4 onwards all releases will be signed by a new certificate. Because of this new signing certificate, you might see a Windows SmartScreen warning after downloading & running the installer. Microsoft has reverted us that it is due to new versions, low download and install count initially. Request you to take affirmative actions while seeing the following warning popups. For more information and required steps, please refer the FAQ If you still face any concern or have any question, please reach us here or on support@enpass.io Cheers!! Note: It is a temporary warning and will not appear in the future when downloads reach a certain number.
    3 points
  14. I second this. I want to be able to select the "/" character to make the Shortcut Ctrl+/. Thanks.
    3 points
  15. Hi, This is an old thread, so pardon me if you’ve tried these things recently… 1. 6.7.2 is not the latest version of Enpass for Mac. Try upgrading to 6.7.4. 2. Remove iCloud syncing from your vault, remove the copy in iCloud if needed. Then set up syncing to iCloud again. 3. When asked to authenticate, let Safari launch. You will be asked via a special drop-down sheet if you want to log in with the currently active iCloud account. Make sure you don’t log in that way. Refusing will present the standard login screen for your iCloud account. Make sure you check the box to remember this login and then log into the appropriate iCloud account. 4. Once authenticated and passed back to Enpass, you should remain logged in unless your iCloud password is changed or you invalidate logged in sessions or you have some process that cleans up files related to Enpass in the background or you are logged into a guest account.
    2 points
  16. This appears to be a NordVPN issue. NordVPN issued an update this morning that resolved the problem. Thank you again for your help!
    2 points
  17. Many thanks. Seems like the browser had indeed updated in the background and a restart sorted it. All working now and I have even got rid of the annoying blue box, so happy. Cheers Alan
    2 points
  18. https://demo.synology.com/en-us/dsm Click on DSM and that will generate a demo link you can try, you will be logged in by default. Go to the User menu on the top right and sign out to see the login screen. Note: If you have inline filling enabled in Enpass, it works OK for DSM 7.
    2 points
  19. https://www.enpass.io/support/kb/registration/i-have-purchased-subscribed-enpass-how-can-i-register-and-use-the-same-license-across-devices/ If you typed your email address incorrectly when you registered it, contact support, as above. If you just want to change the registered email address follow this: Just remove the wrong email address and register with the new one. If you need to change the registered email address on file follow the steps in the link above to contact support and have your registered email address changed.
    2 points
  20. Not only can't we use the usual shortcut (or any other with a symbol, apparently), I set it to Ctrl + Q in Vivaldi and it's not working either. Imagine if Microsoft decided to change the Ctrl + Alt + Delete command without telling anyone. Ctrl + / for Enpass was so automatic and practical that even a working alternative would be annoying.
    2 points
  21. Thank you Manish, this sorted the issue, I can now sync again with the cloud after the initial sync.
    2 points
  22. Hi @Abhishek Dewan, thanks for your reply. 1. Enpass 6.7.4 (938), Extension in Chrome 95.0.4638.69, macOS 11.6 2. It requires login and contains sensitive data, so I can't provide this. 3. see 2. But you can try it in the online demo: https://www.liveconfig.com/en/demo/ . Login as Administrator and then, for example, try to create a new subdomain. Enter a name for the subdomain and then try to open one of the dropdown fields - they open for an instance and then close immediately...
    2 points
  23. For anyone else who comes across this, I was able to fix the issue by completely removing/uninstalling the addon from Firefox and then re-installing it. Maybe the extension got corrupted while updating.
    2 points
  24. So now Nov'2021 - would be unreasonable to ask for a progress update on the Security Audit that will be completed 'this year'?
    2 points
  25. I think everyone claiming that the change wasn't publicized is being extremely sensational. I get the "years of [broken] muscle memory", but be honest.. you wouldn't have liked the change even if it had been clearly announced six months ago. You're (understandably) frustrated, but also trying to heap on unnecessary criticism to make a point of how evil Enpass is. Enpass is not the first, nor will be the last (software) company to make a change individuals don't like. Good companies make changes for the greater good of the entire customer base.
    2 points
  26. I think the "wacko leftist crap" was directed at me because I used the term "woke". (Apparently my political affiliation and my entire personal values in which I lead me life can be determined on a single word.) Anyways, I don't disagree with your comments. I actually found this thread because, I too, was confused by the change. I even agree with your (very articulate) explanations as to why the user base may be inconvenienced by having to train themselves a new keyboard command. My point was that I simply don't think it's worth getting raged up about (see #Jeetdoh's comments in this entire thread), as if this was a big conspiracy to undermine Enpass users. Life is too short, my friends.
    2 points
  27. In no way did I defend the change. I pointed out it wasn't a bug. I said I understood why they made the change (which is not defending the decision, just acknowledging the reason they did it), and I very much criticized their handling of the rollout (suggesting how it could have been handled better), and I criticized their tone-deaf handling of the backlash (in the very next post after your criticism of the same). What I didn't do was make any personal attacks by saying things like "I couldn't possibly give less of a shit," and "wacko leftist crap," and "are you 5?" — none of which have anything to address the actual problem at hand. For the sake everyone else here — and the actual subject of this thread — I'm done with this conversation.
    2 points
  28. My point about that phrase was that saying "it's not a bug, it's a feature" sincerely indicates that a) the developers aren't understanding the problem, b) the developers aren't taking users' concerns seriously, and c) the developers are apparently unaware of the history of that phrase and how dismissive it reads. But the bigger problem remains that the developers didn't bother to explain this change at all. They apparently just expected users to discover their keyboard shortcuts don't work anymore, and then expected users to find their way to the shortcut settings, then set up their own new shortcuts. (Perhaps an easy matter for developers and techies, but not for the average Joe Websurfer.) It would have been a simple matter — and 1000% more user-friendly — to include a sentence on the "Enpass browser extension has been updated" tab that reads, "To make Enpass more compatible with the way most browsers handle keyboard shortcuts, users need to create their own new keyboard shortcuts for displaying Enpass and autofilling account information for this updated Enpass extension. Click here to create your Enpass shortcuts." With the "click" sentence linking to the browser's settings/shortcuts page. The fact that Enpass did not do this has led to all this confusion, and the assumption by users that this "feature" is a bug. How Enpass couldn't not have seen this coming is hard to imagine. What did they think would happen when, without explanation, an update broke a common keyboard shortcut?
    2 points
  29. So, I left 1Password because of the BS that came with new "features", do I have to leave Enpass in my rearview too ? That's what I've honestly been wondering after reading the "it's not a bug, but a feature" reply. The intent behind the "feature" is nice and all, I can salute the initiative, the problem is three-fold in my case: As a result of the ability to customize my keybind across my multiple browsers/operating systems, I now cannot have my preferred keybind Said preferred keybind can still trigger the configuration window where I can't set my keybind because of said improvement No reply from the developer other than on this forum and the answer is "nope, sorry, not going to happen" when clearly the wrong solution has been used to remedy an issue, therefore creating new issues. At least an acknowledgment that this should be "investigated", "looked into" or simply discussed, I would have understood that. But just a plain "nope" was kind of reminiscent of AgileBit's way of not caring about what many customers may want vs what they thought we wanted. This, coupled with another issue I read in the forum, which is a bug I've had for months now, about the double click not working on the first attempt in the browser Extension, has led me to look for another password manager, again, such a shame. Edit: I almost forgot: So, you managed to bind Command with another key ? That's funny because any combination involving Command is invalid on my Macs.
    2 points
  30. I’m way quicker on the keyboard and I hate pop up weblets which for me obscure the entry field. Plus a lot of my systems need various accounts which it does not work well with. As I say it may suit you but not a lot of others. This thread is for those users.
    2 points
  31. Let's leave the wacko leftist crap off the forum of a password management application.
    2 points
  32. 1. Press start. 2. Type “add or remove programs” and press enter. 3. Search for the msstore version. 4. Click unistall.
    2 points
  33. I think I may have fixed it at least for now. I went to Preferences, WiFi Sync, clicked primary. It then asked if I wanted to disconnect from icloud and use WiFi. I said yes, then closed Enpass and reopened. I then stopped WiFi sync and re selected icloud. Now it seems to sync.
    2 points
  34. I mean, it's obviously still detecting the keybindings we had set. I changed the default ctrl+/ to ctrl+\. When hitting ctrl+\ it takes me to the browsers binding page, which if it accepted symbols instead of purely letters plus a modifier this change wouldn't matter much. But it doesn't. So given Enpass still seems to be intercepting the keybinds, is it actually terribly difficult to just give us an options to not use this new browser controlled limited function keybind system till it has feature parity with Enpass's keybind feature? This change is just so annoying and shortsided for the sake of prettify some situations enpass can be used it, but ultimately it's slowing a lot of people down.
    2 points
  35. The irony of getting the useless preference popover when trying to sign in here
    2 points
  36. Fully understood but you try setting it to '⌘ /' you'll find it is not allowed. If I press ⌘ I then get red text underneath which says 'press a letter', / is not allowed as a choice. ⌘ = command
    2 points
  37. 2 points
  38. I my experience iCloud sync has always been finicky due to security restrictions. I switched to google drive and never had a problem thereon
    2 points
  39. Hi I also had the same issue on ServiceNow and Other Sites using Drop Down boxes I was able to get the Blacklist / Block List working by adding a * to the end of the URL Then I had to turn off the extension and turn it back on. After these steps ServiceNow worked and also Drop Down Boxes worked Also fixed a page scrolling issue I was having with forms containing Drop Down Boxes
    1 point
  40. I'll second that. It's incredibly annoying as pops up on many fields even when not related to userids or passwords. It also sits on top of buttons and fields I need to access. So an option to remove it completely would be ideal please, or do I have to remove the browser extension and forgo the autofill? Alan
    1 point
  41. I just realised there's a setting within Brave. Settings > Additional settings > Auto fill> payment methods
    1 point
  42. Hi, I bought a Lifetime Premium license on the website but I used the wrong email address to link the license to. I logged in to the Enpass iOS app with my old email address and clicked change but it didn't transfer the license over - it just created a Lite account using my new correct email address. I sent an email to support@enpass.io containing my old email address (with the license linked), the new correct email address & a PDF with my purchase confirmation. Got assigned ticket number ECS-22510. Will support be able to transfer the license to the correct email address? Thank you. EDIT: Support fixed it. Thanks!
    1 point
  43. Using "Ctrl + Shift + ." shortcut might be related to Multi Account Containers that you linked to. Not being able to set autofill shortcut to be "Ctrl + /", it's Enpass, not Firefox. What bothers me with this behaviour is that Enpass has made it so that Firefox (or any other browser) default keyboard shortcuts are not permitted anymore to be used as a Enpass keyboard shortcut and these settings are hardcoded to new version of Enpass Extension. What Enpass should do instead, is to check system keyboard bingings in Firefox (and other browsers) since in macOS at least you can alter every possible keyboard shortcut to be something else. In my case, I have defined Firefox default "⌘ + e" shortcut action to have other shortcut in order to free that key combination "⌘ + e" to be used as a Enpass shortcut for autofill in Firefox. Safari has no use for "⌘ + e" shortcut by default so it still works in there but not in Firefox anymore and would appreciate universal solution across these two browsers. As others have stated, I've also developed muscle memory to fill in password with my chosen keyboard shortcut after years of usage and find it disturbingly worrying that these kind of changes to basic behaviour of autofill are dropped without A SINGLE NOTICE to users. Not to mention the fact that Enpass's life long default key combination "⌘ + /" is not working anymore. Hilarious. New version of Enpass Extension cannot use Firefox default key combinations as a shortcut, even though it has no functionality binded in to it whatsoever at least in my case.
    1 point
  44. Respectfully if it doesn’t bother you then don’t post in this thread it bothers a lot of us. I could live with it if we could use the same shortcut across chromium browsers and Safari.
    1 point
  45. Hello @voyager, Thank you for reporting the presence of this issue about not being able to sync with DropBox. It seems like the Enpass data on DropBox has some issues and there could be many reasons behind this. I would suggest you perform the following steps and let me know the results. Make sure you have a manual backup of your data on your devices. Disconnect the DropBox sync from all your devices. Open DropBox app or in the browser → Open Enpass folder → Select vault.enpassdbsync file → Rename it as oldvault.enpassbdsync. Reconnect Windows first and if that synced perfectly sync other devices. If sync starts to work fine, you can delete the renamed old backup file from Dropbox.
    1 point
  46. Now that iOS 15 is out, you might want to look into creating an extension for Safari on iOS. It looks like you'll get much better integration and a better password experience that way.
    1 point
  47. Well, @Welshdog, I do not appreciate rogue code when it comes to password managers, for obvious reasons, that's all. I like this product for the features and value it offers, but yes, that rogue code (for whatever reason it exists) does give me a cause to be concerned. And the only reason I say this is that I have never encountered any app from any developer that caused this particular issue in my 15 years of using a Mac. @Vinod Kumar thank you for your elaborate posts, I will read through them and respond further if the need arises. I have not been available and online a lot since I last posted. You responded just about a week ago, so I am glad I have not kept you waiting as much for a response. From what I gleaned as I skimmed over your posts, it seems you are confident that this will not be a privacy issue at any point in time, so that is good enough for me. Further, since you are talking about system configurations, I am ready to provide any in-depth log and report I can, should you want. Do let me know what I can do in that regard, though I wonder what we might be able to achieve, as you suggest this is not something in your control. iCloud is not customised by me in any way, everything is set to whatever the defaults are, and, frankly, I am not even aware of iCloud backing up my system files on the Mac, let alone the ability to configure such backups at user's end. I always understood iCloud to backup only the iOS and iPadOS files. The only other thing that comes to my mind is that since this issue is more in Apple's domain as you suggest, then shouldn't the developer company (Enpass) try and reach Apple and get them to fix this? It is possible that most users of your software will never even realise that rogue entry's existence, but when they do, they will unnecessarily panic, and they will only point at Enpass. Shouldn't Enpass work with Apple to have a fix for this, for Enpass's own short and long-term repute?
    1 point
  48. Regardless of whether the credentials exist or not, you can still answer this question
    1 point
  49. Hey @Sundelor Please try enabling the option 'Match URL host-name' in browser settings of Enpass and then try to auto-fill using the extension and share your findings with us. Thanks!
    1 point
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