Tarun Singh Rawat

Please reach out to us directly at support@enpass.io so our support team can look into this and assist you promptly.

Enpass stores its vault in a hidden app-specific folder on Google Drive, so it won’t appear in your main "My Drive." To confirm its storing data: Go to drive.google.com and click the Settings icon. Select "Settings" > "Manage Apps." Find Enpass in the list. If you see the option "Delete hidden app data," it confirms Enpass is storing data on your Drive. This indicates that syncing is active, even if the files aren't directly visible.

At the moment, we don’t have any updates to share. While we can’t confirm a release date just yet, rest assured the fix is still on our roadmap and will be released once it's ready.

Our technical team is informed and is currently investigating the issue. We’ll update you as soon as we receive an update from them. #SI-4410

The Enpass browser extension communicates with the Enpass app via a localhost address. To help us verify which port the Enpass server is using, please follow the steps below on your Ubuntu system: Open the Terminal. Run the following command to check if the Enpass app is listening on port 10391: lsof -i:10391 If there is no output (i.e., the command returns blank), please repeat the command for the following ports: lsof -i:10392 Isof -i:10393 lsof -i:10394 lsof -i:10395 Once you've run the commands, kindly share the output with us so we can investigate further.

We're glad to hear the issue is resolved! We noticed differences in the item count across categories in your screenshots, possibly due to accessing different vaults. Please check if you’re using multiple vaults and select "All Vaults" to view everything. Let us know if the issue comes up again.

Please ensure your device’s time is set to automatic and is synchronized across all devices, as OTP codes are time sensitive.

Our technical team is informed and is currently investigating the issue. We’ll update you as soon as we receive an update from them. #SI-4403

We’re very sorry for the inconvenience this has caused. Please email us directly at support@enpass.io so our support team can investigate and help resolve this issue as quickly as possible.

I've shared your suggestion with our technical team for further review, and they will evaluate it as a potential feature request. Thorough consideration will be made before this could be added in our roadmap. #SI-3941

Please make sure you are using the latest version of the Enpass app. Additionally, try temporarily disabling the Enpass browser extension and check whether the issue still occurs. If the issue persists, please email us directly at support@enpass.io so our support team can investigate and help resolve this issue as quickly as possible.

We thank you for the insights and have shared your suggestion with our technical team for further review. Upon thorough consideration and they will evaluate it as a potential feature request. #SI-4402

Regrettably at this time, we don’t have any new updates to share. Please be assured that our technical team is promptly working on fixing this on the upcoming releases and we will keep this thread informed.

Our technical team is actively addressing the issue. We appreciate your patience and understanding as we work toward a solution. While there is no confirmed release date yet, the fix will be rolled out as soon as it’s ready. #SI-3955

Our technical team is informed and is currently investigating the issue. We’ll update you as soon as we receive an update from them. #SI-3950