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License is bound to email address. you can not change this by yourself. Enpass Team can only do this.

I am using Enpass 6.11.17 on MacOS 26. When the window has focus and the cursor is flashing, the entire window flickers in time with the cursor. I've captured this in the video linked here: https://youtu.be/Qln7OLU45vM. Is anyone else seeing this? Is it a known bug?

I have a lifetime license to Enpass Pro registered to my old email address. I have a new laptop and want to change the license to a new email address before installing Enpass on the new laptop. After I activated the new email address, it only gives me access to the "Lite" version of Enpass and not the Lifetime License that I have. How do I activate the lifetime license with my new email address? Thanks.

The Notes field is really small and has lots of space around it that it could "expand" to. If it can't be automatically expanded to fill the space, can you make the textbox frame resizeable so the user can resize it? I often have 20-30 lines of info in the Notes, and it's SO difficult to read data in such a small area! Please consider this request in a future edition.

FYi, my current data location is /Users/maik/Documents/Enpass/ and I run version 6.11.17 (2135)

Hi Team, Enpass is updated, it has even full disk permissions and is not running in full screen. Also: - I tried the app store version and the download version. same behavior. - I tried webdav and local. placed the enpass database in main user directory. same behavior. It's always the same...after a while of running the app, it throws this error. I have to quit the app then it it will work for a while, so it definitely is not related to permissions. Note this happens on both my macs..studio and macbook air m2. I am running latest 15.7.2. As you can see in this thread, this has been an issue forever. Is there any kind of verbose logging etc that I can provide that can help you diagnose this? I'd like to help to please get this resolved. It's very disruptive Thanks!

A field with the option to choose one possibility from several options would be very practical. Selection: A B C

Yes, you can use your Enpass Personal license on your work computer. Enpass Personal is licensed per user, not per device, so installing it on a work machine does not violate the Enpass license agreement. That said, whether you’re allowed to use it at work also depends on your organization’s internal IT and security policies. Some companies restrict the use of personal software, password managers, or third-party apps on corporate devices. We recommend checking with your IT or security team to ensure compliance with their rules. From Enpass’s side, using your personal license on a work computer is permitted as long as you’re the sole user of the license.

Thank you for reporting this — I understand how disruptive this issue can be, and I appreciate your patience. To help diagnose and resolve the problem, please try the following steps: Update Enpass Ensure you are using the latest version of Enpass on all your Macs. Recent releases often include important fixes. Verify App Permissions Make sure Enpass has full access to required permissions, especially storage and network access. Full-Screen Mode Check If Enpass is running in full-screen mode on macOS, please try running it in normal window mode and see if the issue persists. If the issue continues after trying these steps, please let us know we may need additional details to investigate further.

On passkey.org it works though!

I do have the same issue with this configuration: Enpass 6.11.17 (2132) macOS 15.6.1 (24G90) Firefox 145.0.2 (aarch64) Firefox Enpass extension 6.11.9.2 For example on https://id.kraken.com/sign-in: Manage Passkeys is on: Same happens with Safari 18.6 (20621.3.11.11.3).

Hi! I have a license related question. Is it allowed, as a single user and without the need for any business/enterprise feature, to install and use an Enpass Personal license or personal free version on a work computer, i.e., within a company‘s network? Or does this violate any license agreement? Or asked the other way around: Do you allow using Enpass Personal only in a strictly non-commercial environment? Background is that I would like to have my passwords also on my work computer, however, I don’t know if it will cause some legal issues if I just activate Enpass using my personal license.

Please disconnect your Enpass vault from WebDAV on all devices and then reconnect it. Once all devices are synced, create a test entry on one device, wait for the sync to complete, and verify that the test entry appears on the other devices. If the issue persists, open your Enpass app, go to Settings → Vaults → Sync, and check for any sync errors on any device. If you see an error, please email a screenshot along with this forum link to support@enpass.io.

We have already submitted the request to our technical team for evaluation as a potential feature in future updates. Please note that several factors will be taken into account during the decision-making process. #SI-4085

We apologize for the delay. The technical team is still investigating the issue, and we will get back to you as soon as we have an update. #SI-4472

Thank you for the clarification. We have informed the technical team and will update you as soon as we have further details.

Currently, the Enpass app for Android does not allow disabling the Autofill popup for specific browsers or apps. I have shared your suggestion with our technical team for review, and they will consider it as a potential feature request. Please note that several factors need to be evaluated before any changes can be implemented. #SI-3621

Hi this error still happens daily on both my macs. behavior has not changed. After a while when enpass runs, any change attempt leads to this. I quit the app and run it, for a few minutes, changes are possible, then after a while the error happens again. Please please provide a way to support rectifying this. It is highly disruptive.

"We did share a workaround earlier!?" The last time this worked was in June and we are in Dec now.

Hi I am using Enpass via WebDAV, which I set up in April 2025. I mainly use three devices to access my Enpass vault: a Windows laptop, an Ubuntu desktop, and an iOS device. Last Monday, 30 November, I created a new entry on my iOS device and saved it as usual. Yesterday, Wednesday 2 December, I was working on my Windows device and noticed that this latest entry was not available. I opened the Windows client and manually started the sync, as well as the sync on my iOS device. Both clients reported that the sync was successful, but the new entry was still missing. I then tried to add another entry on my iOS device, but this was also not synced. Adding a new entry on the Windows client also did not make it appear on the iOS device, even though both clients again confirmed a successful sync. I disconnected the WebDAV connection on my Windows client and re-enabled it; however, the new entry is still missing. When I check the last modified date of the WebDAV file, it shows 23 November as the most recent change. Where is this issue suddenly coming from, and how can I fix it? Should I delete all data on one of the clients and reconnect it?

A subscription is a subscription, whether you sign up for one month, one year, or three years — it makes no difference. Subscription software is out of the question for me. Since I still have a perpetual license, I will continue to use Enpass for the time being. However, my search for alternatives has revealed some interesting password managers that I am currently reviewing in more detail. Once I have made a decision, I will begin the migration so that I can leave Enpass immediately if the situation worsens and perpetual license holders are forced to switch to a subscription. I firmly believe that this will happen in the foreseeable future. Otherwise, they could have offered a fair perpetual license model, as other software providers do. For example, offering a perpetual license and updates for one year at a fair and reasonable price. I realize that software development and maintenance cost money and that the developer company needs to make money. But this must be done in a fair manner so that I, as a customer, do not feel cheated. Subscription models are not a fair way to sell software to private customers. For a company where employees are constantly coming and going, and licenses are therefore added and removed, a rental model makes sense because it can be constantly adapted to needs. For private users, a subscription model is simply expensive. When I consider how much time I spend using the software and how much work I put into it (in the case of a password manager, maintaining the data), it is extremely important to be able to rely on still being able to access the software and the content created with it tomorrow. No matter how low the monthly subscription fee for the software is, as soon as I can't pay it — for whatever reason — I lose everything I've done with the software, and that adds up to a lot over time. That alone makes subscription software so expensive for me that I'm not willing to use it. I always have to pay at a certain time in order to continue accessing my own assets. This completely takes away my control over my budget. If I subscribed to all the software I use, I would spend a large part of my income on regular payments. With purchased software, I have control over my budget and I am the one who decides whether and when I spend money or not. So you can expect me to be a former Enpass user in the foreseeable future. That makes me a little sad because I really enjoyed using the program as it has many features that I find useful and helpful. I switched from 1Password to Enpass because Enpass was offered as a purchase license, while 1Password was only offered as a subscription and with the requirement to use their cloud.

To investigate this issue further and assist you more effectively, please raise a support ticket by emailing us at support@enpass.io. Kindly include the link to this forum post in your email so our team can quickly review the context and get back to you as soon as possible. We look forward to helping you resolve this promptly.

Are there any future plans to offer Lifetime plan again? Subscription Models are no option for my Daughter.

Sadly, yes. I don't use Enpass cloud resources; I rely on local storage.

The Lifetime plan is currently not part of our active offerings. We’ve introduced a new 3-year plan that provides long-term access without frequent renewals. It’s also available at a limited-time Black Friday discount. If you’re considering an upgrade, the 3-year plan is the best option right now.