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  1. Yesterday
  2. Hello, I am going to upgrade to BigSur, what will be the best path to reinstall Mac OS Enpass ? Thanks a lot,
  3. Last week
  4. Hi Team, Yes, I am using just a local folder: /Users/maik/Documents/Enpass/ I can read/write no issue. As mentioned Enpass can write changes for a while after I restart it. But it always gives me that error if I get back to it after a few hours. Have not yet figured out after how much time the error occurs...
  5. Hi everyone! Investigating more on issue Sync Error 1308413 on Portable (Windows) - Windows PC - Enpass Discussion Forum, I have found that a misconfiguration of the webserver prohibited file uploads of a certain size. The vault.enpassdb file was too large to be uploaded. which resulted in an error when connecting new clients. However, as I hade had changed the server (physically), I did not re-setup any Enpass client, as they claimed(!) that everything was just fine. So, Enpass would claim that it synced and that everything was in perfect order, when in reality it couldn't upload vault.enpassdb, which clearly is wrong! I thought that everything was in order, but only recognized the error, when clients started not seeing new items from other clients. I think this is a serious bug, as it's quite misleading to the user. Enpass should not report sync as being OK when clearly it isn't (vault.enpassdb couldn't be uploaded). I assume you can replicate the issue if you configure a DAV server not to accept files over a certain size. In my particular case, I used the Nextcloud docker installation. That should give the same error right out of the box. Cheers, Steffen
  6. To help us investigate the issue, please provide the following details: Please confirm whether you have write access to the location where your Enpass data is stored. To check this, go to Enpass > Advanced Settings, find the data location, navigate to that folder using your file manager, and try creating a new folder. Let us know whether you're able to do so successfully. Are you encountering this issue with multiple items, or is it limited to a specific item?
  7. I use CTRL+SHIFT+Q as my shortcut to activate the browser extension on all the browsers I've used Enpass on. Setting this up in Firefox took a bit of work, because by default Firefox uses this keyboard shortcut to exit / close the browser window. Fortunately, there is an off switch for that shortcut in Firefox. I've been using Enpass and Firefox for months without issue. But recently, I've noticed that the Enpass extension for Firefox on my home PC no longer opens via the keyboard shortcut. It still works fine on my work laptop, though (same version of Firefox: 138.0.1, but it also didn't work at home in the previous version, and my work laptop was fine in the previous version). I have also noticed that if I try to reset the keyboard shortcut at home to CTRL+SHIFT+Q, I see an "Invalid combination" message, which I don't remember seeing before. I'm not sure if this is due to an update to Enpass, or an update to Firefox. I suspect the former. I am going to try and uninstall and reinstall both Firefox and Enpass to resolve this issue, but I thought I would also post here to see if anyone else is having this trouble or if this is a deliberate change. If it's a deliberate change, that will be annoying as I've used this combination for ages now and there are few options remaining for a one-handed combination (many of the combinations in this area of the keyboard are used for other purposes). For additional context, I use CTRL+ALT+Q to open the main Enpass app, and CTRL+SHIFT+Q to activate the browser extension, so I really just switch between SHIFT and ALT. I would rather not have to go looking for a paired combination. Any help, advice or support would be appreciated. JR
  8. I've been avoiding using the Archive feature/option because I didn't know what it would do, what to expect (and how easy it would be to retrieve or access items from the Archive. Also, is it possible to Archive a complete Vault (or more than one vault and have them still kept separate from each other)?
  9. I would like to be able to add Custom Categories. Right now I want a 2nd or overflow category for logins and software licenses that I use less frequently. The problem that I'm really trying to solve is that I have a lot of stuff (mainly logins) saved in Enpass. I made myself a "rarely used" vault, but then I have one other vault that I use even less. It would also be helpful to be able to select and work with more than one vault, but not all of them. (The currently options seem to be one or all).
  10. I've had Pro from the start. I am now getting prompted to protect myself with Enpass Premium. I don't even see a Pro/Premium difference listed in pricing. I've just checked my Microsoft Store and PayPal receipts, and it says Premium.
  11. I came here because I have the same issue. I've had Pro from the start. I am now getting prompted to protect myself with Enpass Premium. I've just checked my Microsoft Store and PayPal receipts, and it says Premium.
  12. I have 1 Vault that has over 450 Passwords. I received a notice that one of my ID & password were spotted on the internet. I used the Search Feature for the Password but the Search Feature only searches for the Login ID but not the specific password. Is there a way to find this specific password without going through each and every password item? UPDATE**** Disregard this post I found out how to edit the SEARCH Thank you!
  13. Using https://mysite.signin.aws.amazon.com/console with Premium Enpass. It recognizes that the site can take a passkey, but when I try to create it, it takes me to the normal Amazon site instead of AWS. If I try to do this on the AWS end, it doesn't work either. If I try to setup a passkey, it fails, and 2FA doesn't work either.
  14. 2025 has entered the chat
  15. Has there been any progress on this, it would be nice to be able to store ones passkeys in enpass? Edit: Looks like the firefox extension will allow it.
  16. We are looking into the issue with the technical team and will follow up with an update soon. #SI-4346
  17. We've already added the feature you requested to our development roadmap, and I've passed your feedback along to the team. While we don't have a specific release timeline at the moment, please be assured that it will be available as soon as it's ready. #SI-1404
  18. Please download the latest version of the Enpass app and check if the issue is resolved. If the problem persists, kindly share a few URLs where you're experiencing the issue.
  19. Please try the following troubleshooting steps: Disconnect and reconnect your cloud sync in the Enpass settings. If the issue persists, take a manual backup of your latest Enpass data and make sure you remember your master password. Afterward, uninstall and reinstall Enpass. If the problem continues, kindly confirm the OS version of your devices.
  20. Open the Enpass app on your Android device, tap the three dots menu, and select the option to sort items by modified time. If you are not getting the option, please share the screenshot with us.
  21. Please disconnect the sync between your Enpass vault and Onedrive, then reconnect it and check if the issue is resolved.
  22. The latest Enpass version 6.11.10 is supported on macOS 13 (Ventura) or later. Please update your operating system to download and install the latest Enpass app.
  23. To update the email address linked to your purchase, please follow these steps: Unlock Enpass on your iOS or Android device. Navigate to Settings > License Information > Change. Enter the new email address you’d like to use. The purchase will be transferred automatically. Note: Ensure you are signed in to the iOS App Store or Android Play Store with the original purchase-linked email address when completing the above steps.
  24. I've had lifetime "Pro" from the start and am being encouraged to pay again to get "Premium". But you only have to check "Pricing" here to see that Pro and Premium don't really exist anymore. There are "Plans" for Personal and Business and even the lowest of the Personal plans, called "Individual" includes all the new features I'm being asked to pay for ("Breach monitoring", "identification of 2FA support", etc). So basically we on Pro have been ditched below the lowest of the current "Plans" and being asked to pay again just to "catch up"! As others have commented - that's not the best way to treat those who supported from the start.
  25. Earlier
  26. Wow. Imagine my surprise when wi-fi sync worked, all on its own, for a day or two about two weeks ago. Alas, now it's hosed again. I'm begun using the new Passwords app from Apple. It's pretty simple and supposedly very secure.
  27. They are integrated speakers in the Dell monitor connected via USB-C. This wasn't a problem in Sonoma.
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