All Activity

Hi Enpass team, As the title says, I'm looking for better support for touch/tablet mode interaction on Windows. Currently, when I invoke my Enpass Vault in Tablet Mode (via a shortcut in my Tablet Pro Studio Radial Menu), tapping the search entry doesn't invoke the touch keyboard reliably, requiring me to manually invoke it via another shortcut in my radial menu: Please fix this and make Enpass's UI flexible enough to adapt to touch input on Windows. Thanks in advance.

Not sure when this was addressed, but it's been around 5 months now and haven't experienced this irritating issue again on my Surface Pro 7+. Here's hoping it stays that way 🤞🏽 Thanks for finally addressing it Enpass team!

Hello, this issue just happened to me with a connection request from my mail software (mailspring). I've managed to capture a screenshot of the request. On logs I see many Info rows with: Info: 1743682803 [Enpass Browser Extension Server] Browser extension validation failed. Info: 1743682873 [Enpass Browser Extension Server] Browser extension validation failed. Info: 1743683237 [Enpass Browser Extension Server] Browser extension validation failed. I'm using Ubuntu 24.04.2 LTS and Enpass 6.11.6 (1833)

Is there a fix yet? Still have this in Safari.

Hello team, This has been happening for the past at least three months on two of my Macs that sync to a WebDAV location. I noticed this a while back when NPaaS app was just in the background and running for a few hours, and then I would try to update it, it would give me this error. Then when I completely quit the app and open it again, it will allow me to make whatever change I try to do. As mentioned this happens on two Macs. Is this a known bug or issue? I've even tried to sync locally, and I have switched both of my Macs from WebDAV to working with the local file, but the same issue happens, so it's not WebDAV-related. Is there any log that I can share? I am running latest version 6.11.9 (1915). Best, Maik

Can you provide a example line of the formatted .csv file? Sounds like the file is not correctly configured. Also please check coding (eg. UTF-8, ANSI, etc). Try not to open a .csv file with Excel, rather with Notepad or even better Notepad++. If you could share the export options from Norton it would help aswell.

Thanks so far for your reply.

Its not possible to import Norton Passwort csv file into Enpass: Import failed. I am using newest Enpass version build 1909.

I can not confirm this. What are your PC specs (Windows Version, TPM Module, etc.). Have you checked the requirements for having Windows Hello enabled from PC start on?

White title bar needs to go. I also have Bitwarden and Safe In Cloud, their tile bar followed dark theme, they are dark instead of white like Enpass.

Same here, 2025, still requires entering password on system startup.

Today, the extra 30% for Pro users is gone. The 25%, that was 40% for a few hours yesterday, is still there, though. At best, this company is incompetent, but we can always suspect that maybe there is a lack of honesty, enticing people with offers that never existed, and making them disappear as soon as customers expose them. It is unlikely I will ever give more money to Enpass, sorry.

Is this fixed? When opening Enpass, it does not hide itself to tray and opens up a full Enpass window. I am using (autohotkey) AHK to launch Enpass, so is there a command line parameter I can use to open it in background and stay in tray. The "minimize to tray" is just for minimizing instead of closing the app when pressing the "x" close button.

Hi there, this is no issue at all, try following this steps, they should work almost identical to what you need. https://discussion.enpass.io/index.php?/topic/31585-clean-install/#findComment-91490 Also after you've done the backup, go into your vault and click disconnect. Afterwards if you click Connect you can choose a new location to sync to from your PC, therefore changing it's default Cloud Sync. Hope this helps.

Just an update: a few hours later the offer went down from 40% to 25%, and the code is still invalid. This is turning into a sad joke.

I'm sure my system date and time are correct, and I have multiple accounts on this website, but only this one with special characters has a problem.

I purchases the Premium Enpass Version in a One Time Buy, im new to the Term of Passwordmanagers. Enpass created a Vault on my Mac Computer at the Documents Folder. It would be better, to Transfer the Vault to Onedrive, so i could everytime Sync it with Iphone oder Samsung Android Phones. Today i Use a Synology Nas, but in Future i wont use it, because i only Store 400mb of Word Documents on it, its oversized for me. I created a WEBDav on my NAS, so it syncs successfull with my Iphone and Android Phone. But in Future, i like to have the Vault in Microsoft Onedrive and i like to sync the Word with Smartphones via Onedrive. Is that possible? I tried to Copy and Paste the Vault on my Synology NAS, but then all Passwords, was deleted, as i copied it back on my Mac in der same Documents Folder, the Passwords were back. How could i solve this?

Today there is a new ad banner, on the top bar near the Preferences button: Explore Premium. I did not see this one appear until today here in the US, although LifetimePro saw something similar on 03/22/25 in Europe. It offer 40% off with a coupon to add 30% off for Pro users: ENP30PROLT. And when going to the purchase page, the coupon code is rejected as "invalid or expired", although there is a 25% discount already applied (on the US page it states that the original price is $99.99, and it is offered now for $74.99). Could we know what the enpass company is doing here?

We've already added the feature you requested to our development roadmap, and I've passed your feedback along to the team. While we don't have a specific release timeline at the moment, please be assured that it will be available as soon as it's ready. #SI-3664

We understand your concern. Enpass allows users to customize the password generator settings based on their security preferences. You can adjust the password length, complexity (uppercase, lowercase, numbers, symbols), and other parameters to ensure it meets your desired security level. By default, Enpass generates strong passwords, but if a specific policy requires a higher strength, you can modify the settings accordingly.

At Enpass, security is our top priority, and we continuously monitor emerging threats to ensure our users' data remains protected. While browser extensions introduce some level of exposure, Enpass follows strict security protocols to mitigate risks: No Cloud Storage of Data – Enpass stores vaults locally or on user-chosen cloud services, reducing exposure to potential breaches. Encrypted Communication – Our extension communicates with the Enpass app through an encrypted channel, preventing unauthorized access. Strict Extension Permissions – The Enpass extension operates with minimal required permissions to function securely. Code Signing & Integrity Checks – Official Enpass extensions are signed and verified to prevent tampering. To further enhance security while using the extension, we recommend: Installing extensions only from official sources. Regularly reviewing installed extensions and their permissions. Keeping your browser, operating system, and Enpass updated. Using a separate browser profile for added isolation if needed.

Could you please try downloading and installing Enpass directly from our website (Enpass Downloads), set up your vault, and then attempt to export it in .csv format again? This ensures that you're using the latest version with all necessary components.

I suggest checking the date and time settings on your system. It's possible that the date and time are not correctly configured, which could be causing the problem. Please ensure that your system's date and time settings are up-to-date, and then try again.

This setting is available in the Enpass website version. You can try downloading it from the following link: Enpass Downloads

Our technical team is actively working on a solution. Fixing this bug may take some time, and the resolution will be included in the upcoming updates of the application. We appreciate your patience and understanding.