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  1. Today
  2. Hi guys, I have the same issue on my iPadPro M1. If try to start the app, it closes directly after entering the password. So I can't use the app at the moment. Even if I try to reinstall the app and reconfigure it to use my vault from the synced webdav device. Pleas help.
  3. Yesterday
  4. Hi! 1. I noticed that Enpass is not in sync so I pressed the Sync icon manually, then the error comes up that I'm trying to sync different databases and I have to fix it by merging. 2. Windows 11 22H2/Enpass 6.8.3 (1152), Android 11/Enpass iPadOS 15.6.1/Enpass 6.8.3 (667) 3. It doesn't happen on all devices at the same time though. I may try that if it starts happening more often. I may try WiFi sync too instead of cloud.
  5. This is a significant weakness on desktop for me. In order to autofill addresses, I have to disable Enpass autofilling. Then re-enable Enpass to handle passwords. I don't get whey Enpass can't share this with Chrome.
  6. On my Mac, I found 7622 files in the following directory: ~/Library/Containers/in.sinew.Enpass-Desktop/Data/Library/Caches/CloudKit/de1c*e4e2/Assets They consume 41GB of space and they range in dates from today back to April 10, 2022. Is there a way to stop this from happening and clean up all these similar files? I am running version 6.8.3.
  7. Hi @Gulshan Dogra Thanks But its not really resolved - there is still something wrong with the app
  8. Hey @Ivarson, Thank you for reporting the presence of this issue. I have shared it with the concerned team for further investigation. In the meantime, your patience is highly appreciated here. SI-2967
  9. Hey @vinny, I appreciate your response. I have shared it with the concerned team. Additionally, please help us with the following details: Did you download the app from the store or our official website? Could you please share the browser Versions? Item count in the vault where this item is stored. Also, share the database size of Enpass on your device.
  10. @Abhishek DewanThank you for taking quick action. I'm curious if the testing team can come up with a solution and await their response
  11. I've reinstalled the app and since then it works flawlessly.
  12. Hey @Adam DZ, I appreciate your efforts in reporting the presence of this issue. In order to assist you better, please help me with the following details: Are you getting any error messages while syncing to OneDrive? Or just getting different data across the devices. Share the details of the Enpass version and OS information. For quick troubleshooting, I would suggest you disconnect the sync on all the devices and sync them again one by one. @Passer, please elaborate more about the issue you're experiencing with the Enpass.
  13. Hi, thanks for the quick reply! Regrettably neither an error nor a crash report is shown, the extension simply stops working and does not react any more when clicking the icon in the login-field of the website or clicking the extension-icon in the browser-bar. Once I have visited the site the extension is broken. Sometimes the enpass-app itself crashes as well (showing the "disc of death"), but thats's not reliably reproducable. Regards
  14. Are you able to recreate the problem? If you need more information from my side, i'm happy to help
  15. Hi @Luuk I appreciate you trying the troubleshooting steps I shared and for sharing the additional information regarding this case. I have forwarded this concern to our dedicated testing team and as soon as they update me, I will be sure to let you know. Thank you for your patience in the interim. #SI-3128
  16. Hi @firewally Welcome to the Enpass Forums. For troubleshooting purposes, please try re-configuring the extension, and reinstalling it from here. If the issue persists, kindly share the below details with me and I'll have this further investigated for you - A screenshot of any error occurring would be helpful. Is the Enpass app showing you a crash report after the crash? If yes, kindly share it with me.
  17. Hi @fabwal Unfortunately, I will not be able to share any ETA at the moment. However, rest assured that our team is working on fixing it as a priority. Your kind patience and understanding in the meantime are appreciated.
  18. Hi @paulsiu It is definitely a strange occurrence. As synchronization in Enpass depends on time stamps, please ensure that the time setting on all your devices is set to automatic and there is no discrepancy. Moreover, each sync is time-stamped, and you can check your sync status any time: Go to Settings > Vaults, and select the vault you want to check. Under the heading Last Synchronized, you will find the time stamp of the most recent sync.
  19. Hi @alxamejua Welcome to the Enpass Forums. Could you please share the name of a few applications on which the autofill is not working for you? Moreover, are you unable to autofill on your Android 13 device via Enpass Keyboard?
  20. Hi @newuser Welcome to the Enpass Forums. For troubleshooting purposes, I would recommend going through the steps in this link and ensuring that you have set up the Autofill settings for your iOS correctly. If everything is set up correctly, create a manual backup/set up synchronization for your Enpass data and then reinstall the app. Let me know if the issue persists.
  21. Hi @Bobsyouruncle, Welcome to the Enpass community. Our sincere thanks go out to you for letting us know that the issue has been resolved.
  22. Hey @disappointed, Our team needs more time to investigate it. I will update you as soon as I receive any information. In the meantime, we highly appreciate your patience and cooperation with us.
  23. Workaround: Uninstalled then reinstalled Enpass from Android
  24. I'm interested in the same. Dropbox is off for me since limiting the devices in the free version.
  25. Hello, since yesterday I'm experiencing problems with the chrome extension for mac. If I visit the following site the extension does not react anymore (neighter by clicking on the extension-icon in the browser bar nor by trying to fill in credentials in the login form nor by visiting another site, where enpass still works as expected). In most cases enpass crashes totally and only a restart of the app will help. Website: https://tracker.censhare.de/censhare5/client/ I'm using Chrome 106.0.5249.91, Mac OS Monterey 12.6, Extension 6.8.0, Enpass 6.8.3. Thanks for any help. Regards
  26. Hi Been using Enpass for years, great app! Android v. I have been using Dropbox to sync my primary vault (the only one I have) I am now changing to my Nextcloud (I used to use it with no problems, but it was down for a while so I switched temporarily to Dropbox) I have done this using the correct WebDav address on my Archlabs based linux laptop - no problem ( I didnt even need to bypass SSL certificate verification, I copied the webdav address from my Nextcloud settings) Laptop Enpass version: 6.8.1 (1063) Now I am unable to do the same on my android phone I have tried fist disconnecting Dropbox (with the aim of then making a Nextcloud connection) - Then although it does say 'sync not enabled for this vault' there is also a never ending circular progress thingy and if I return to previous screen Dropbox is still linked I have also tried changing directly via the Dropdown box and selecting Nextcloud, entering the same URL as worked for my lappy, granting access in Firefox, and also I tried Chrome, with and without bypassing SSL certificate verification - but in ALL these cases I get an, 'Error Something went wrong while syncing' and then I am back to the never ending circular progress thingy and if I return to previous screen Dropbox is still linked I have also tried via the WebDav option in the dropdown box and the same thing happens I am out of ideas LOL Can anyone suggest anything, please? TIA
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