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  1. Today
  2. sxc4567
    I'm having to share some passwords with a customer organization that also uses Ubuntu and finding it very hard to recommend Enpass due to the continuous crashes that have been ongoing since the beginning of the year. I noticed that 1Password is moving into the Linux space. I *really*, *really* like Enpass and desperately want to stay with it but the frustration caused by 10+ daily crashes is starting to add up...
  3. JasonHK
    Ummm...I didn't supply any email when I purchase Enpass, since I purchase through Google Play. Should I enter the email of my Google account?
  4. Tetrec
    On the iPhone go to Settings/Passwords then select AutoFill Passwords and ensure that AutoFill Passwords is turned on and that Enpass is checked. Then swipe off any open applications and reopen Chrome. Enpass should then be integrated when you go to a page with a password prompt.
  5. Pratyush Sharma
    Hi @Ajai, Welcome to the forums! We have taken note of this and our team is now analyzing into the issue.
  6. irDiederik
    When i activate google smart lock on my phone it blocks enpass from using my fingerprints to unlock enpass. Android: 9 phone: Sharp Aquos V (SH-C02)
  7. Pratyush Sharma
    Hi @JasonHK, Thanks for using Enpass and writing to us. We are glad to share that the existing Pro users aren't required to subscribe or pay any additional recurrent charges as a part of this transition. Existing Pro users will continue to enjoy all future Enpass pro features for free, forever, as promised earlier. To restore the Pro version of Enpass, please update Enpass latest version from the respective Store and then follow the steps- Open Enpass --> Click on ‘Settings’ --> Click on ‘Account/Trial user, not registered (1st option of the settings)' ---> Click on the email account with which you purchased Enpass app earlier and follow the instructions. If the problem persists, please take the backup of Enpass data first and then reinstall Enpass again using the same account from which you purchased the Enpass app. If that doesn't help, please share the Purchase Receipt with us on support@enpass.io so that we can help you better. Thanks!
  8. JasonHK started following Lost access to premium features
  9. JasonHK
    Hello, I am a long-term user of Enpass. And I haven't registered an account after you announced the change on the pricing strategy. But on today, I can't access to the premium features anymore. How can I restore it?
  10. Pratyush Sharma
    Hi @zhuchkevich, Thanks for using Enpass and writing to us. We have noted down your valuable suggestion and forwarded it to the concerned team for further consideration. Thanks for your feedback!
  11. Pratyush Sharma
    Hi @Nathanael, Thanks for sharing the details. We have taken note of this and our team is now analyzing into the issue.
  12. floraolivia
    I also want to try with this GBoard application...
  13. floraolivia floraolivia joined the community
  14. Yesterday
  15. Zoker
    Actually the application did not crash for some time, but in the last days, it happend often again. I did submit a crash report every time, with this comment: Can you please have a look at this? Thanks!
  16. Nathanael
    Hi @Pratyush Sharma On which device (along with OS version) are you using Enpass? -> Microsoft Windows 10 Home, Version 10.0.18363 Build 18363 and Android One 10 Which Enpass and Enpass extension version are you using? The newest windows store version and the newest chrome extension Which browser are you using? google chrome 86.0.4240.111 (Offizieller Build) (64-Bit) Are you facing the same problem with other browsers too? I only use the chrome extension. I did not try another one
  17. Jasonmccullar Jasonmccullar joined the community
  18. Jasonmccullar
    I would also like to chime in and say that I would like to have Enpass work on ARM processors. I have a samsung chromebook that recently came out of the closet, now that is can run debian linux pretty well, but it is an ARM processor. Thanks, Jason M.
  19. zhuchkevich zhuchkevich joined the community
  20. zhuchkevich
    At this moment the application has the opportunity to see the Password symbols in different colors - Big letters in red, small letters in white, numbers in purple, symbols in blue. But your application has a problem with using the Cyrillic alphabet. There are some the same alphabet letters and symbols in the Cyrillic and Latin alphabets. For example "HacKMock" - latin alphabet , and "НасКМоск" - Cyrillic alphabet. MockbaL - МоскваC but in upper MOCKBAL - МОСКВАC Suggestion: you can make differential colors of Cyrillic and Latin symbols. I also want to recommend you make display of non-printable symbols (except for the space). Sometimes passwords are copied from Word and non-breaking spaces are transferred with the copy ).
  21. golfball
    I should also say that I am getting more familiar with Enpass and I really like it!!! Thank you!!
  22. Thoughts?
    Hello Garima Thank you for investigating, I'm glad I wasn't going just going bananas! I look forward to future updates.
  23. Ajai Ajai joined the community
  24. Ajai
    Trying to setup Enpass to sync with Google Drive using my new Android phone (Samsung S2 FE). Once I select Google Drive in the 'Sync With' drop down box, I get a prompt that Enpass wants to access my Google account. I press Allow, and the prompt screen returns. I am stuck in a loop. Please advise what the problem is?
  25. Brian
    The only way we're able to fix this is to remove the vault files on the local computer and reconnect.
  26. Gor52 Gor52 joined the community
  27. Brian
    This has now happened again.
  28. Albert Hakvoort Albert Hakvoort joined the community
  29. Pratyush Sharma
    Hi @NateTheSage, Welcome to the forums! Please share the following details so that we can investigate where the problem could be. On which device (along with OS version) are you using Enpass? Which Enpass version are you using? Also, let us know on which website you are facing this issue?
  30. Pratyush Sharma
    Hi @EWMiller, We are sorry for the inconvenience caused to you. We are already aware of this issue and our Dev team is working on it. Hopefully, fix will be available in the future updates. Till then, we will request you to please co-operate with us. Thanks!
  31. Pratyush Sharma
    Hi @DanRook, Unfortunately, from your comment, we could not quite understand what problem you are facing. Please share some more details so that we can assist you better. A screenshot, if possible would be great.
  32. Pratyush Sharma
    Hi @domineutrino, Please note that we already have a feature request for implementation in the future. We will be planning for further improvements in the app. Thanks for co-operation.
  33. Denys L Denys L joined the community
  34. Denys L
    The chrome password saving feature is blocked by the Enpass extension, and it is not useful, specially for development, when you want to save trash logins in browser instead of Enpass. Is it possible to enable them both, to make a choice where the login would be saved?
  35. Famerob started following Chrome Browser Integration Lost
  36. Famerob
    Hey, i add two photos. If I want to login to a page I can select Enpass in Safari. This is not possible with Chrome and cannot be added. I have the latest Chrome version, latest iOs version (14.0.1) and latest Enpass version (6.5.2). I also have Chrome and Enpass re-installed. I use an iphone 11 pro max.
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