Report Update procedure in Windows PC Posted September 15, 2017 Where can I find the steps to update the software (this is on my PC)? I get to the step where there is a zip folder. I double click on it and I get the message that it is running and must close enpass instan es. So I'm thinking I'm doing something wrong in the process. Where can I get steps on how to update - what to do with the zip folder? Thanks!